Original Post — Direct link
My game is not downloading properly. Ive reinstalled 3 times, rebuilt the Ps4 database, Done a power cycle and made sure the disk isnt damaged (which it isnt) and the game is consantly saying "Install still in progress". Ive checked the FAQ but to be completely honest it was useless and just kept repeating it self. Im not sure what to do. i prevously deleted the game due to lack of storage on my playstation, i tried to reinstall it 3 days ago and ive kept trying and trying since today, ive already checked and my playstation has upwards of 150 GB of storage left so it isnt down to storage and every othr gameon my playstation is working completely fine so it isnt down to my playstation either.

What should I do?

Thanks
Sam


This was copied and pasted as its just my luck that ubisoft support is down due to coronavirus
over 3 years ago - Ubi-Orion - Direct link
Originally Posted by samsamwalker853
My game is not downloading properly. Ive reinstalled 3 times, rebuilt the Ps4 database, Done a power cycle and made sure the disk isnt damaged (which it isnt) and the game is consantly saying "Install still in progress". Ive checked the FAQ but to be completely honest it was useless and just kept repeating it self. Im not sure what to do. i prevously deleted the game due to lack of storage on my playstation, i tried to reinstall it 3 days ago and ive kept trying and trying since today, ive already checked and my playstation has upwards of 150 GB of storage left so it isnt down to storage and every othr gameon my playstation is working completely fine so it isnt down to my playstation either.

What should I do?

Thanks
Sam


This was copied and pasted as its just my luck that ubisoft support is down due to coronavirus
Hey there.

I'm sorry to hear about this. We'd like to investigate this further with you, if you haven't been able to open a support case please try reaching out through our social media accounts on Facebook and Twitter and they will be able to create a support case for you. Thanks!
over 3 years ago - Ubi-Raziel - Direct link
Originally Posted by samsamwalker853
Hi I've tried to get in contact with you through twitter but I haven't received a reply yet my twitter @ is samsamwalker853

Thanks for the reply
Hey! Thank you for getting back to us.

I have asked our social support team to get back to you, so you should have an answer soon

All the best!