15 days ago - Ubi_Nacho - Direct link
Hi there SusanooChan!

The Alpha/Bravo pack may have already been opened, in which case the contents would already be in your inventory.

If you're still not able to open any packs after restating the game, could you please reach out to us via any of the following, so that we can take a closer look at your account:
Ubisoft Support Website - http://support.ubi.com/Cases/New
Twitter Support - https://twitter.com/UbisoftSupport
Facebook Support - https://www.facebook.com/UbisoftSupportUK/

- Ubisoft Support





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