[2021] [Bug/Glitch]Right Click Mouse - ADS Bug

Sorry to hear this Biloslava.UA, to help troubleshoot this issue, could you ask your friends to get in touch with us through this channel and also reference your case -

Ubisoft Support Website - https://support.ubisoft.com/en-gb/Cases/New

We have your dxdiag and msinfo files but we would like to check your friends too, to see if we can see any patterns on both sets of files to help us better determine what the cause may be.

DXDIAG - https://ubi.li/msrxL
MSINFO - https://ubi.li/lmiCE

Once you and your friend have both submitted these files, please let us know the number of your case's so we can check this for updates, and pass on any information to our QA that they may need to look at. Thank you.

Originally Posted by Biloslava.UA
I did it earlier
Ubisoft Support Ticket: 14423282

This case is closed, I have reopened it for you, can you update the case to say the issue has returned please and attach updated system files to the case as well? Thanks.

Originally Posted by Biloslava.UA
I sent. Thank you

You're most welcome

If this is a bug in-game I believe it may be difficult for us to reproduce, but we'll do our absolute best to get this resolved.

Enjoy your day!

Originally Posted by Biloslava.UA
Thanks. This is definitely a common bug for many players. But I don't know if it's a bug of Ubisoft, or Windows (I once had a bug in FIFA because of Windows bug), or something else. But this is not an individual problem.

Hey Biloslava.UA,

Thank you for letting us know!

Of course, if you encounter any further players having this issue, please direct them to get in contact with us too as the more information we can gather from various players, the easier it will be for the team to investigate!

And if there's anything further you need help with at all, please let us know

Thank you!

Originally Posted by i.H8.Baguettes
I get the same issue and many of the people I play with do too.

Hey i.H8.Baguettes, thanks for reaching out and I am sorry to hear about this.

First and foremost, if you haven't already, try verifying your game files and see whether issue persists.

If it does, I have created ticket under your account, therefore so that we could take a closer look at it, I would like to ask you to provide us with your system files. In order to do this, follow steps below:

1. Visit our support website
2. Once there, login to your account and then click the top right drop-down menu and select 'My cases'
3. You will be redirected to another page. Select case 14661512
4. Provide description of your issue as well as whether you noticed anything in particular that may cause this, and also attach your system files (MsInfo and DxDiag).

Once that's done, let us know and we will be able to deal with it from there.

Should you have any questions, let us know!