Original Post — Direct link

I was banned for cheating a few months ago when i literally never cheated on this game, i have a 4 year old account and i wouldnt throw it away for no reason. Everytime i make a support ticket asking why i was banned and if they can show me a clip of me cheating so i can explain it, they just say they cant give any information regarding a perm ban, this is stupid. I want my account back. I did nothing wrong and i would like an explanation.

over 2 years ago - Ubi-WheelyDuck - Direct link

Hey @s9da,

Thank you for taking the time to reach out to us regarding your ban.

As your appeal to dispute the ban on your account was denied, please keep in mind that Ubisoft Support has no ability to overturn a ban placed on your account following the denied appeal and no further review will be made.

We are not able to share any further details with you concerning your ban in order to maintain the integrity of our internal systems. Ubisoft takes great care in ensuring that its games are fun, fair and friendly throughout. We take a firm stance against violations of the Code of Conduct (https://www.ubisoft.com/en-us/game/rainbow-six/siege/news-updates/4h4MEtQwhxnOtNrH6KGMi2), and take the preservation of our gaming environment very seriously.

We wish you well in your future gaming endeavors.