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Rainbow Six Siege

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16 Feb

waiting for the match...

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello there,

Thanks for reaching out and I'm sorry to hear that you were unable to find a match.

Can you please confirm from which region were you logged in and what was your local time?
Additionally, can you please clarify which data center were you connected to?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

freezing

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Fat cat,

Thanks for reaching out and I'm sorry to hear about your experience.

I can see that this issue has been already reported to the development team and it's currently being investigated.

Can you please provide us with your full PC specs, so we can have a look?

Secondly, can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

If the issue persists, could you please contact our team on our Support Site?[support.ubi.com]
Please attach both of the following system files:
    ...
Read more

fps drop

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Overall K1ller,

Thanks for reaching out and I'm sorry to hear about FPS drops.

Can you please provide us with your full PC specs, so we can have a look?

Secondly, can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

-Ubisoft Support

15 Feb


14 Feb

Rainbow Six Siege chrashes

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello jniebuhr1006,

Thanks for reaching out and I'm sorry to hear that your game keeps crashing.

Can you please provide us with your full PC specs, so we can have a look? Secondly, can you please perform all of the troubleshooting steps listed in this article?[www.ubisoft.com] This will help you to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Fix the garbage matchmaking in this game

Comment

Hello @KidxFishy,

Thanks for reaching out!

Can you please provide us with more details regarding the issue that you're facing, so we can have a look?

Many thanks and if you have any questions, please let us know.

change email?

Comment

Hello @boi1320,

Thanks for reaching out and I'm sorry to hear that you are unable to access your email.

In this case, feel free to create a ticket on our Support site.
 
You can also contact us via social media:

Read more

game stutters

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Tommy McPwnage,

Thanks for reaching out and I'm sorry to hear that you are experiencing stuttering.

Can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

If the issue persists, could you please contact our team on our Support Site?[support.ubi.com]
Please attach both of the following system files: Read more

Flickering on new Nvidia drivers?

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Operators,

Thank you for bringing this to our attention!

Can you please confirm your driver version, so we can pass it along to the responsible team?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Graphics settings resetting all time

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello TopoRage Disparapitos,

Thanks for reaching out and I'm sorry to hear that your settings are resetting.

Can you please try running your game as Administrator?[www.ubisoft.com]

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

MOVED: Пинг под 90+ каждую игру.

Comment
    UbiMark on Steam Forums - Thread - Direct
Hi there,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support



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