devtrackers.gg
over 4 years
ago -
DevTracker
-
Direct link
Quote:
Originally Posted by Mobi Dear Community,There was a recent issue affecting a number of players from being able to log in with their correct email address. We have implemented a fix to this issue and it should be resolved now. Due to some technical problems, the email addresses of some players got overwritten, therefore they weren't able to log in anymore. The accounts were never hacked and no one else had access to them. To fix the problem, our technicians reset the email data of the affected accounts to 08/10/2020.If you still have problems logging in, please contact the support directly by ticket so that you can be helped as soon as possible!Of course we want to thank you for your patience and understanding for this unexpected issue, and have decided to compensate all those who were affected by the problem. Each affected account is credited with a 14 day Patron pass.We would like to take this opportunity to thank you again for your patience and understanding, and for playing Rift.Have fun everybody!Best Regards,Your Rift team
Jump to post...
Originally Posted by Mobi Dear Community,There was a recent issue affecting a number of players from being able to log in with their correct email address. We have implemented a fix to this issue and it should be resolved now. Due to some technical problems, the email addresses of some players got overwritten, therefore they weren't able to log in anymore. The accounts were never hacked and no one else had access to them. To fix the problem, our technicians reset the email data of the affected accounts to 08/10/2020.If you still have problems logging in, please contact the support directly by ticket so that you can be helped as soon as possible!Of course we want to thank you for your patience and understanding for this unexpected issue, and have decided to compensate all those who were affected by the problem. Each affected account is credited with a 14 day Patron pass.We would like to take this opportunity to thank you again for your patience and understanding, and for playing Rift.Have fun everybody!Best Regards,Your Rift team
Jump to post...