Original Post — Direct link

Some founders used to have an issue where having mouse polling rate higher than 125 would freeze the game to an unplayable state.

This was "fixed" by lowering the polling rate to a minimum. It was then playable for many, including me.

Now that is not enough. Even at minimum polling rate, moving the mouse will force the GPU into minimum usage and clock speed, dropping the framerate to unplayable states.

This is not an uncommon issue: searching reddit itself will reveal multiple threads about it, dating all the way to the very first public builds.

Link to my own thread from 6 months ago: https://www.reddit.com/r/RogueCompany/comments/i2qy5s/insane_bug_still_not_fixed_mouse_polling_rate/

Attempting to contact support through the official website or twitter is useless. They've never responded. This thread is basically a desperate attempt to get their attention.

Please help us, they need to fix this! It's killing the game for many, including those who always supported it! /u/HiRezBeBop

EDIT: Here's what i've tried so far: changing usb ports (2.0 and 3.0 both), different mouse (two from logitech and one from steelseries), no mouse driver, plugged and unplugged controller, updated video drivers, downgraded video drivers, updated windows, disabled/enabled pretty much every gpu driver setting there is including hdcp support override, integer scaling, etc).

External link →
about 3 years ago - /u/HiRezLiterOCola - Direct link

Originally posted by Fountain_Hook

/u/HiRezLiterOCola could we have a single response from hi-rez? I've been messaging people, tagging them, here and on twitter, opening support tickets, for SIX MONTHS and you guys don't give a single reply...

Hey! I've sent this over to the team to take a look. I'll get back to you with any info/updates.