How are you going to have a server maintenance and not tell a single person. Couldn’t even make an announcement about it after the maintenance starts. Couldn’t even update your server status on your website. Is giving a live update abt ur server that hard to do?
External link →Hey there! This mornings event was unfortunately not a server maintenance but a quite serious system failure. While we'd normally have ensured messaging was done, this was about 2 AM local time for our team and as mentioned above completely unanticipated. We'll do our best to avoid these situations as much as possible, but this was very much the opposite of a normal downtime.
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