Original Post — Direct link

So I went and upgraded the other day to the S24 ultra to find the app is not even optimised for this phone can't even get a reply from support by email jagex has always had sh*tty support

App loads then when it gets to 60 percent optimisation it closes down

When are we expecting a fix ?

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10 months ago - /u/JagexDoom - Direct link

We're investigating issues affecting the S24 phones and other phones with Snapdragon processors. We're hoping to have a fix rolled out for this soon. I will contact the team to see if we can flag up that this is a know issue on our Player Support page to give this some more visibility. In the meantime rest assured that the issue is known and we're investigating! Cheers, have a great week.