Original Post — Direct link

Frequenters of this subreddit might have noticed something in the last week or two. Lots of people are struggling with the game cache. I made a post a couple of days ago, about how the cache refuses to download for my friend. After that, I've seen an increasing amount of these posts.

Posted today.

Posted just hours earlier.

Posted yesterday.

Also posted yesterday.

There's always been problems with the client, but something has been up lately. Either there's something wrong with the client itself, or Jagex's download servers. This is a problem that needs attention and fixing, as it's annoying to old players returning, new players, and people just trying to re-install the game.

You really shouldn't have to search through pages and pages and pages of tech support, various fixes, people's suggestions for fixing it - just to make the game run properly. Any of the usual fixes on the support page didn't even work for this problem. It needs a fix, as soon as possible.

For those struggling with this problem and requiring a quick fix, the only way me and my friend found to fix this, was for me to send him my already downloaded cache.

External link →
over 4 years ago - /u/JagexJD - Direct link

Hey - thanks for letting us know. This is something we're aware of and are trying to replicate - we'll keep you updated when we have a fix in place (hopefully sooner, rather than later!).

In the meantime, try deleting your cache (jcache files inside C://ProgramData/Jagex/RuneScape) and let us know if that works.

EDIT: More information:

The only players who should be deleting the cache are those that have ran the installer recently, be that a re-install or a regular install, as any players experiencing slow loading will have their issue exacerbated by re-installing the game.

Also note this cache issue is Windows only.