[2020] Hotfix: Ice Tokens change of rarity

Hello everyone,

We've seen a few players concerned with the rates of receiving Ice Tokens during the current Dragon Chests promotion.

Whilst the rates aren't as rare as perhaps speculated, we've reviewed the current balancing and determined the drops are much harder to receive than originally intended. As a result we'll be changing the rarity of the Ice Tokens from Purple to Red for the duration of the promotion - this has just been hotfixed.

If you have already used keys during the promotion prior to the hotfix, we'll be crediting your accounts with the equivalent amount of Ice Tokens as per the intended balancing (we'll confirm full denominations tomorrow).

We'll have more for you tomorrow. Thanks for your patience, and we apologise for any inconvenience caused.

EDIT: posting out a fresh thread, but...

01/10/20: 15:53 -

A quick update on the Ice Tokens

We've now credited those who used keys prior to the last night's hotfix at the rate of 1 token per 15 chests opened (which is in line with the rarity post-hotfix).

Thanks for your patience on this. If you need any further support on this issue, please let us know.