Original Post — Direct link

couldn't log into my acc, authenticator was "wrong", I disabled and re-enabled it and everytime I scan the QR and then try and submit the code it comes up with https://gyazo.com/717f3887b4dc9b6c3d0e4f37cf5c43ee

"Error The code you entered was incorrect. Please try again. If you are sure you entered the correct code, please check the clock on your phone is set to the correct time."

I have tried this 6 times now making a new QR code each time.

tested it with my iron account on partners pc and its saying the same jazz, yet I put my auth in on my ironman this morning on my pc after a format and it worked. whats wrong with authenticator and the codes jamplex?

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over 4 years ago - /u/Shaunyowns - Direct link

Originally posted by JagexAve

Hi, I replicated this on our end by manually setting my mobile phone's system time to be a minute out. When set normally it seemed to work okay with a fresh account. What authenticator app are you using?

Just to confirm /u/JagexAve is a legit Jagex moderator (I'll get him flaired up!)






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