Original Post — Direct link
over 4 years ago - /u/JagexJD - Direct link

Hey - sorry you're having problems.

We're aware of network issues affecting some people in different areas of the world and we're working to try to identify and resolve these.

over 4 years ago - /u/JagexJD - Direct link

Originally posted by prettyasianswag

Mod JD I understand there are issues, but it's now been 35 mins into the archaeology update and I still can't log in. What's seriously going on...

The asset servers have taken a lot of load, from both the amount of content that's been put into them, as well as players trying to gain access. They've been rebooted, and we're seeing players gradually being able to gain access, but it is a bit slower than we'd like.

Thanks for your patience, and keep trying!