Original Post — Direct link

Hey just wanted to raise awareness for a Game Breaking Bug.

Basically if you go from Burgh De Rott to Castle Draken via the boat on the south shore of Burgh De Rott and then climb two rocks your charatcher will freeze and the game crashes to the desktop and you're now stuck in the void as re-login crashes as soon as you join a world.

I unlucky found this while doing the miniquest Lost Toys. I have made support aware of this bug but I don't want others to be stuck like me so don't go there.

Cheers

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almost 3 years ago - /u/JagexDolan - Direct link

Hey u/Bobyauncle5100,

Now that I have set my account up again I can finally reply!
I had a look into this yesterday, I managed to reproduce your issue in world 12 and also your work around by switching to world 1 on my Jmod account in the live game.

There's something quite strange going on with this bug, it seems to be world specific. At this point I can only speculate what is happening. I have been unable to reproduce this in a test environment so I cannot debug the issue.

My assumptions is that something has gone quite wrong in the 1st floor of the Meiyerditch area, weather that is being cause by a player or a broken NPC, I am unsure. As we updated the game soon after I was able to reproduce the issue I was unable to pinpoint the exact cause.

If you find it again or see a reddit thread with somebody having the same issue, please let me know and I will investigate! :)

Cheers,

Mod Dolan

almost 3 years ago - /u/JagexDolan - Direct link

Originally posted by Bobyauncle5100

Hello Dolan, thank you for getting back to me on this issue.

Oh I'm glad to hear you were able to re-produce this bug.

While on the topic of this type of bug, currently there is a bug with changing to world 2 and world 84 in the lobby crashes your client to the desktop aswell. I waited in queue yesterday and then it doesn't load you in just crashes.

Oh no, that doesn't sound very good. We currently don't have a solution to test highly populated worlds on test worlds but I will be investigating a solution to help us with this in the future. I'm thinking, maybe using headless clients or modifying the current automated "player" code to spawn mass amounts of players in locations across the game. while I cannot guarantee a fix anytime soon. I can guarantee it is something I will be investigating a solution to.

I imagine this issue is quite seasonal to Double XP so I don't imagine you'll run into this issue that often. That said, we should work towards fixing all crashes.

Cheers,

Mod Dolan
QA Engineer