Original Post — Direct link
12 months ago - /u/JagexDoom - Direct link

Wow, this is really something - The team already have a bug ticket in for this, but I would really appreciate anyone currently experiencing this to reply with their hardware specs - GPU. CPU, Display resolution and RAM ideally.

You can find these specs on Windows by going to "Settings -> System -> About" and then grabbing the details there. Your GPU can be found in the System Information Window under "Components -> Display -> Name"

Thanks so much in advance, 'Scapers!

12 months ago - /u/JagexDoom - Direct link

Originally posted by Optimuspur3

Screen becomes so small after the update. Even after the 2nd update.

Intel(R) Core(TM) CPU i7-9700 RAM 16 GB NVIDIA GeForce GTX 1070 Resolution - 1920x1080

Which resolution scaling do you have on your display settings when you right click your desktop wallpaper? And which scaling do you have in the game's graphics options? Thank you!

12 months ago - /u/JagexDoom - Direct link

Originally posted by Wayward_Angel

Thanks Doom! For me:

CPU - Intel i7 9750H

GPU - GPU Intel(R) UHD Graphics 630 7.9 GB

RAM - 16 GB

Display Resolution - 3840 x 2160

OK! I have received word from our sage counsel in the Tech team.

PLEASE ONLY FOLLOW THIS IF YOU HAVE AN INTEL CPU! If you're not sure, don't risk it. Non-Intel users may see negative performance impacts with no visible gain.

We have debug option to disable a graphical setting we believe may be causing graphical artifact issues on some Intel hardware setups.
It can be force disabled using the console command: rendercapoverride_set 3 1 , then restarting the application. It will persist across reboots.
If issues are experienced after disabling, it can be re-enabled using rendercapoverride_set 3 0, or all graphics settings can be cleared on Windows by deleting the Settings.jcache files in %LOCALAPPDATA%/Jagex/RuneScape

Again, please only attempt to use the above if you have an Intel CPU, but I hope that if you do, it can help in the interim while the team are preparing to distribute a fix!

12 months ago - /u/JagexDoom - Direct link

Originally posted by Mahrinn

I don't have graphical issues, but RS is using 90% of my gpu and lagging so bad it's borderline unplayable.

CPU - i9-13900k
RAM: - 64gb
GPU - RTX 3060 Ti
Resolution - 1920x1080

Wow that's a monster rig! As you have an Intel CPU, I am copy-pasting this from another comment:

PLEASE ONLY FOLLOW THIS IF YOU HAVE AN INTEL CPU! If you're not sure, don't risk it. Non-Intel users may see negative performance impacts with no visible gain.

We have debug option to disable a graphical setting we believe may be causing graphical artifact issues on some Intel hardware setups.
It can be force disabled using the console command: rendercapoverride_set 3 1 , then restarting the application. It will persist across reboots.
If issues are experienced after disabling, it can be re-enabled using rendercapoverride_set 3 0, or all graphics settings can be cleared on Windows by deleting the Settings.jcache files in %LOCALAPPDATA%/Jagex/RuneScape

Again, please only attempt to use the above if you have an Intel CPU, but I hope that if you do, it can help in the interim while the team are preparing to distribute a fix!

12 months ago - /u/JagexDoom - Direct link

Originally posted by bomber84e1

Also got graphics issues with screen going black and colourings/artifacts like the picture

GPU: Intel(R) Iris(R) Xe Graphics

CPU: 12th Gen Intel(R) Core(TM) i5-1235U 2.50 GHz

Display Resolution: 1920x1080 60Hz

RAM: 8Gb

Going into compatibilty mode fixes all the flickering, blackness, and discolouration.

As you've got an Intel CPU, dropping this comment here as well:

PLEASE ONLY FOLLOW THIS IF YOU HAVE AN INTEL CPU! If you're not sure, don't risk it. Non-Intel users may see negative performance impacts with no visible gain.

We have debug option to disable a graphical setting we believe may be causing graphical artifact issues on some Intel hardware setups.
It can be force disabled using the console command: rendercapoverride_set 3 1 , then restarting the application. It will persist across reboots.
If issues are experienced after disabling, it can be re-enabled using rendercapoverride_set 3 0, or all graphics settings can be cleared on Windows by deleting the Settings.jcache files in %LOCALAPPDATA%/Jagex/RuneScape

Again, please only attempt to use the above if you have an Intel CPU, but I hope that if you do, it can help in the interim while the team are preparing to distribute a fix!

12 months ago - /u/JagexDoom - Direct link

Originally posted by Capital_Sea_7814

Would you kindly address the scaling issue with the clients screen? The window is stuck at the highest resolution when I try to shrink it.

Hi Capital, I've been commenting on several posts about this throughout the entire day! 😅 Can I confirm what Operating System you use, your CPU, GPU and your display resolution please?