Original Post — Direct link

Hey guys, so i've just logged in after a long time break just because of the new skill. And noticed a chat msg that i can redeem some rewards for being a premier club member, but i can't redeem it at all. Is it a bug or what? Any Jagex staff that could explain this to me? Tyvm for help in advance :D

External link →
over 4 years ago - /u/JagexJD - Direct link

Hey - it is a bug, and there's a job in for it at the moment. Thanks for your patience! Could you DM me your RSN so the team can try to replicate the bug, please?

over 4 years ago - /u/JagexJD - Direct link

Originally posted by stedeschi182

I’ve been experiencing this same problem, says I have rewards to claim from being a 2018 member, but I can’t.

If you could let me know your RSN please, I'll pass it on for the team to investigate.