[2020] Inability to log in post-game update - information gathering

EDIT 16:30 Game Time: Please try again now and let us know if you're still experiencing issues.

EDIT: 18:00 Game Time: We've hopefully fixed this - please try to redownload your cache. If anyone is still having issues, please let me know.

Thanks for your patience, and enjoy the skill!

Hello everyone,

This thread is for us to be able to gain information from those who have been struggling to get into-game after today's update. We're at the stage where we'd expect players to not experience issues logging in, so we'd like to know:

• Where you're logging in from
• Exact issue you're having (have you been able to download the cache, are you struggling to log in, etc.)
• How long this has been an issue
• PC or Mobile

Thank you - we can appreciate this is frustrating, but we'll try to help where we can.

Also - please let us know if your situation improves.