Original Post — Direct link

Hi, I'm finding that after teleporting that my game has a high likelyhood of locking up. The Audio continues, but the video freezes. This is not unique to the journal or arch fast travel teleports, my luck of the dwarves tele has crashed as well. Has anyone seen this / have any workarounds? If Jagex sees this I'd be glad to share any additional details as needed.

External link →
over 4 years ago - /u/JagexPoerkie - Direct link

Hey there, we found a very odd and weird crash that can happen on some graphics cards if your shadow quality is on high or above. Could you check for me what your shadow quality is set to?

over 4 years ago - /u/JagexPoerkie - Direct link

Originally posted by sagasaurusrex

Mine is currently set to medium - I will set it to low, and report back if I crash or if this resolves the issue

please do, thank you very much!

over 4 years ago - /u/JagexPoerkie - Direct link

Originally posted by sagasaurusrex

Not sure if you saw my other comment, but it still is crashing set to low. I am running on a laptop w/built in Intel UHD graphics, no GPU. I had no issues yesterday running on the same machine. Additional behavior found: hopping worlds induces the freeze as well.

could you send a bug report? It might be that your integrated graphics card is just not able to handle it all.

over 4 years ago - /u/JagexPoerkie - Direct link

Originally posted by sagasaurusrex

After further experimentation, it seems that I am able to fully teleport / hop worlds at a lower graphical level - putting draw distance on low resolves the issue. Thanks for getting me into the mindset to debug my issue :)

Great to hear it's resolved, this mostlikely means that your integrated graphics card isn't good enough and as a result it likes to crash at times in certain high stress situations.