Original Post — Direct link

Title.

Originally we were told that the retro override would be "a community bundle". https://secure.runescape.com/m=news/choose-your-retro-skins-results-and-next-steps

Now it's one set per item?

External link →
15 days ago - /u/Mod_Miva - Direct link

Hello there,You are correct. Initially, we intended to release everything as a single bundle. But the more we worked with you, the more we wanted to ensure that we were on the right track and that the overrides would not disappoint you. So we decided to run this "test" to see which version you prefer. We still intend to release all overrides as a complete bundle. However, we may release single items along the way.edit: spelling

15 days ago - /u/Mod_Miva - Direct link

Originally posted by Amsowers

Thanks for the quick response!

If we buy the pack released today will we get some discount / credit towards the bundle or will the eventual bundle be the other 4 items?

I will double check but I believe you will get a discount.

15 days ago - /u/Mod_Miva - Direct link

Originally posted by Beautiful_Bee4090

This is the sort of thing that, if communicated in the news post itself, would result in far less negativity.

That's an interesting point of view. Thank you very much. Perhaps we should include those comments in our weekly news posts where appropriate.

15 days ago - /u/Mod_Miva - Direct link

Originally posted by WateronRocks

So we decided to run this "test" to see which version you prefer.

How does this test work when the pack gives both variants...?

And didnt you guys already test which people prefer with your "which variation of dragon scim would you prefer" poll a month ago?

There's a mountain of precedence to assume this is just a way to squeeze more money, especially when you dont make this clear in the new post:

We still intend to release all overrides as a complete bundle. However, we may release single items along the way.

I'm sure some people wouldnt be wasting money on the standalone if they knew!

We decided to give both because the opinion was split. And we worked on both of them. While polls show that many players prefer a "true retro style," the other half praised the newer version. Players who purchase both this and the final bundle will receive a discount on their purchases.

15 days ago - /u/Mod_Miva - Direct link

Originally posted by taintedcake

Wouldn't the better way to test the designs be to give the players all of the designs?

Also, the profits are higher by them being standalones, so it seems rather obvious why the bundle would be delayed. There being absolutely no mention of the situation just makes it seem even more like the team was told to maximize profits from this.

The bundle could've easily been made available still, with a note saying not all items are available right away and will be added.

I'm not sure whether I can change your mind. It is a side project that we intended to be entertaining and engaging for the community. We truly wanted to make overrides that the community will enjoy. And fortunately, there are a lot of supportive opinions there.
We will release new overrides soon, probably one by one, and those who want to purchase a full bundle at once can do so when all items are released. Others who purchased the bundle's individual items will receive a discount.

15 days ago - /u/Mod_Miva - Direct link

Originally posted by TheAmazingTelle

if this was intended as a test why did you charge us runecoin for it?

Would you prefer to have just one item without the opportunity to choose, if I may ask? Personally, I believe that by making both versions available rather than just one, we fulfilled a demand from many players.

15 days ago - /u/Mod_Miva - Direct link

Originally posted by DA_Knuppel

A test, for 5€? What is the full bundle going to cost us then? It is ridiculous that we have to spend this amount of cash (or ingame money, but bonds are 70m already) for just 1 override that you just said is a “test”. If you really want to know how well this will be received, make it free or available for oddments.

Our process was approached as a "test": obtaining feedback from players on their preferences on each step and then releasing both options instead of one. Are you upset because we genuinely made an effort to understand what the community wanted?

15 days ago - /u/Mod_Miva - Direct link

Originally posted by Lather

I'm not trying to tell you how to do your job, but isn't that kind of obvious?

What are you trying to say then?

15 days ago - /u/Mod_Miva - Direct link

Originally posted by [deleted]

[removed]

No, thank you.

15 days ago - /u/Mod_Miva - Direct link

Originally posted by ThaFrenchFry

I think people in this chain believe this info should be added to the newspost, and that that part is "obvious". I think expecting that is... fine?

Whether it would reduce negativity or not, that is debatable.

Separating/merging these 2 statements is what caused the confusion here, I'd say

I agree that adding developers' comments or any other comments to explain any changes is a good idea.
"That's an interesting point of view" — was a compliment. I didn't foresee it would lead to a lengthy conversation.

15 days ago - /u/Mod_Miva - Direct link

Originally posted by WateronRocks

So we decided to run this "test" to see which version you prefer.

You didnt answer about this "test", though, if you would clarify.

What test are you currently performing by releasing this pack separately, and how do you hope to interpret the results?

Again, and as you acknowledged, you already performed a test using the poll, and, as you say, the results were that people wanted both.

So what data are you tracking by releasing dscim variants separately, and how do you hope to use the information?

In one of the comments here, I defined what I meant by "test."
Our process was approached as a "test": obtaining feedback from players on their preferences on each step and then releasing both options instead of one. Are you upset because we genuinely made an effort to understand what the community wanted?

15 days ago - /u/Mod_Miva - Direct link

Originally posted by toddhoppus

No we would prefer to have the bundle that we were told about, or some form of communication to tell us otherwise.

Seriously, and looking at your other responses, how are you this damn tone deaf??

And once the bundle is ready, you will get a full bundle.
We simply assumed that players would want to have a new retro override (yes, a single item) as soon as it is available as we have already shown you some concept art. I'll pass this feedback along if you'd like to wait until the entire bundle is ready.
I truly am doing my best to explain everything I can. It is not true to say "I am tone deaf."

14 days ago - /u/Mod_Miva - Direct link

Originally posted by EndlessWandererCh

I'm not trying to be mean, but you sound like every manager I've ever had that talks to customers like they're children, lol.

"Wow! What an interesting way of thinking! Did you come up with that yourself?"

Yes, I think you are right. I often become aware of that. In fact, it might be because teaching is what I studied in university.

14 days ago - /u/Mod_Miva - Direct link

Originally posted by WateronRocks

Are you upset because we genuinely made an effort to understand what the community wanted?

Miva, I'm not upset at all. Im trying to understand why yall did what you did because you didnt communicate anything.

This response of yours:

Would you prefer to have just one item without the opportunity to choose, if I may ask? Personally, I believe that by making both versions available rather than just one, we fulfilled a demand from many players.

Is exactly what I was looking for, and is a perfectly reasonable explanation for why individual retros are released. You just need to communicate that from the get go, along with the bundle discount for people who bought the individuals, so it doesnt look like just another bait and switch.

You said you studied teaching in uni, so I'm sure you remember how important the who, what, when, where and WHY are to effective communication.

I do agree with a lot of the comments made in this thread. We must be more specific in our newsposts.