[2020] The game cannot be started

Hello,

If you are getting a crash or error message when launching the game, then please refer to support guide - https://support.secondextinctiongame.com/hc/en-gb/articles/360016921920-Game-is-crashing-or-won-t-load

If your game is showing as "running...", but it never launches, then please contact us directly at support by submitting a new request at support.secondextinctiongame.com