[2020] My game crush at lunching

Hi! Sorry to hear you're having crashes. Did the crashes appear now after the patch or have been there before? If you haven't already please follow these steps and send us your crash files (the guide tells you how) if it doesn't solve it for you. https://support.secondextinctiongame.com/hc/en-gb/articles/360016921920-Game-is-crashing-or-won-t-load

Hello,

As Anaïs previously mentioned, please follow the steps on the troubleshooting doc. If you can't find a solution to your problem via those steps, then refer to step 5 and contact us. We're happy to directly help you. :)