over 3 years ago - Drennon - Direct link
Hello,

If you think there's a bug with the grenade launcher, could you please create a bug report for it? Ideally with a video so I can visually see what's happening.

If you have some of the perks unlocked for the Grenade Launcher, it would be good to know which ones, as well.

To create a bug report, please go here - https://support.secondextinctiongame.com/hc/en-gb/articles/360017249719-Report-a-bug
over 3 years ago - Drennon - Direct link
Originally posted by .throzeN!`4f:
Originally posted by Drennon: Hello,

If you think there's a bug with the grenade launcher, could you please create a bug report for it? Ideally with a video so I can visually see what's happening.

If you have some of the perks unlocked for the Grenade Launcher, it would be good to know which ones, as well.

To create a bug report, please go here - https://support.secondextinctiongame.com/hc/en-gb/articles/360017249719-Report-a-bug

I'll take that as a: No, we did not (intentionally) nerf the Grenade Launcher.

Sorry, but like I've said before - it's not players' jobs to essentially create Jira tickets for your developers by filling out forms on external websites, especially if we've paid money for the game. I'm a developer for an e-commerce drinks business here in the UK, and if a customer alerts us of an issue on our website, we don't make them fill out a form, or even go through any hoops at all. That would be insane. And yes, I'm aware of the 'it's an EA game' veil you guys sit behind.
You're aware of the potential issue. Now it's up to your QA staff to investigate. Ball's in your court.
Hey,

I'm sorry, but I can't tell you if it's intended or not without knowing how it looks for you. It's completely up to you if you want to submit a video to us or not. I understand if you may not want to.

Thank you regardless for bringing it to our attention.