almost 4 years ago - Drennon - Direct link
Hey,

It's never good to hear from a community member who is experiencing bugs in the game and feels unhappy when playing. Anything to do with crashes, bugs, player's feedback is something that the development team addresses on a regular basis.

Most of these bugs and crashes can only be fixed with a game update. The sooner they get the bug or crash report, the sooner they can start working on it.

We aim to hear more from players about the problems they face in the game via support. Everything that is shared via support be it a bug or a crash is shared with the development team and is investigated to be fixed.

You can contact out support here - https://support.secondextinctiongame.com/hc/en-gb/articles/360017249719-Report-a-bug