about 3 years ago - Drennon - Direct link
Hey,

If you're having issues with the game launching, then it sounds like you have a problem with one of your files for Second Extinction.

The recommended solution for this problem is to try deleting these files associated with Second Extinction
Note: Deleting these will require you to change your previously settings.

Using file explorer, navigate to the following location and delete the "settings.json" file - C:\Users\%USERNAME%\Saved Games\Avalanche Studios\Second Extinction\
Using file explorer, navigate to the following location and delete your "Avalanche Studios" folder - C:\Users\%username%\AppData\Local\

You can see our full guide for how to resolve crashes, game freezing on splash screen, or other problems with Second Extinction here - https://support.secondextinctiongame.com/hc/en-gb/articles/360016921920-Game-is-crashing-or-won-t-load

Did this solution work? Please let us know. :)
about 3 years ago - Drennon - Direct link
Originally posted by Zerka69:
Originally posted by Drennon: Hey,

If you're having issues with the game launching, then it sounds like you have a problem with one of your files for Second Extinction.

The recommended solution for this problem is to try deleting these files associated with Second Extinction
Note: Deleting these will require you to change your previously settings.

Using file explorer, navigate to the following location and delete the "settings.json" file - C:\Users\%USERNAME%\Saved Games\Avalanche Studios\Second Extinction\
Using file explorer, navigate to the following location and delete your "Avalanche Studios" folder - C:\Users\%username%\AppData\Local\

You can see our full guide for how to resolve crashes, game freezing on splash screen, or other problems with Second Extinction here - https://support.secondextinctiongame.com/hc/en-gb/articles/360016921920-Game-is-crashing-or-won-t-load

Did this solution work? Please let us know. :)
It worked thank you so much. Also.......DO NOT GIVE UP ON THIS GAME!!! I know it will be a hit i know its still in the works but i really believe this game could be the next biggest thing. Also are you guys working on adding new guns to the game?
Awesome good to hear! I marked that post as the answer to the topic.

The development team is actively doing everything they can to make this game better. They are taking suggestions and feedback primarily on Discord at https://discord.gg/secondextinction