18 days ago - AndrewT - Direct link
In that dxdiag I can see your Windows 7 has not had any major updates applied since 2010. Our games are only ever tested on Windows that is fully patched up.

Please run the Update app and apply everything it finds. Reboot, run it again, apply everything, reboot - keep doing hat until fully up to date. Boring I know but you have a LOT of catching up to do!

In the alternative you could go to Windows 10.

If you still get this problem then, please attach new files here, thanks.