over 3 years ago - CommunityTeam - Direct link
Hi RaxxusPrimejunk,

The response time could differ depending on what your claim is. The type of issue being reported and the volume of queries the team has received can impact the response time. Please also note that choosing the correct category (bug or customer service) can also impact response time. Bug reports should be reported using /bug in-game to ensure that the inquiry goes to the appropriate team.

We will be locking this thread because this topic can potentially lead to open discussion of personal accounts and/or details of said accounts and that is not permitted on the forums.