about 3 years ago - JackieKo - Direct link
Hi everyone,

We are looking into the reports we are receiving about this issue. I'll share an update once I have more info.
about 3 years ago - JackieKo - Direct link
Hi everyone,

This is impacting some players who are using the launcher and not Steam. If you are experiencing this issue, please do not download the current patch until we complete our investigation.
about 3 years ago - JackieKo - Direct link
Hi everyone,

Thank you for your patience as we investigated this issue. It has been resolved, however, please note that players who have downloaded or started to download the patch will have to re-download the game in its entirety. Those who have not patched should be able to log in and play the game as normal. We apologize for the inconvenience to the impacted players.