Original Post — Direct link

Evening/Afternoon/Morning.

I wasn't near the level 20+ others were but I still did suffer a rollback, 1 almost 1.5 levels, but I didn't receive a cache. Mailbox wasn't full. Other teammates who also only rolled back 1 level did get a cache.

Should I just open a ticket with Ubi Support as I know I'm not the only one. I couldn't find like a "mega thread" for this subject.

Thanks.

26 days ago - Ubi-Mark. - Direct link

Hello @BorrieTheBlade,

Thank you for bringing this to our attention!

As @Crash-ToDesktop mentioned, this cache is dependent on your upgrade levels lost. Can you please confirm if you lost any upgrades, by any chance?

Many thanks and if you have any additional questions, please let us know.