almost 6 years ago - Gomez - Direct link
Hello,

I really cannot undertand you fine. Do you mean the game get stucked in the loading screen?

Thanks.

Regards.
almost 6 years ago - Gomez - Direct link
Originally posted by 🅗🅔🅛🅘🅧: Yes game closes itself when loading screen appears like at 50%.I tried all the troubleshoot process and run as admin, it doesn't work.

Hi again,

Could you please copy here the lines in your log file? This file usually is in the path Documents/My Games/They are Billions.

Thanks in advance.

Regards.
almost 6 years ago - Gomez - Direct link
Originally posted by 🅗🅔🅛🅘🅧: C:\Users\ESeat\OneDrive\Documents\My Games\They Are Billions

I see custom levels,saves and account.zxuser and account_backzxuser


Hello again,

You have to have all this files in that folder. Check it please.

---> https://imgur.com/yhWJv7A

If you don't have all them your game installation is wrong. You should check your antivirus/firewall or windows defender. Probably they are blocking a correct installation of the game.

Thanks.

Regards.
almost 6 years ago - Gomez - Direct link
Hello,

Please, check if you also have any kind of real time scan from antivirus. This is really important.

Regards.
almost 6 years ago - Gomez - Direct link
Hello!

We are glad to read you now can play the game properly.

Enjoy it.

Kind regards.





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