[DE]Glen

Up and at them https://twitch.tv/DE_BadHorse

Bonus Holiday Stream https://twitch.tv/DE_BadHorse

Last 2: http://twitch.tv/DE_BadHorse

Road to Legendary 2 today on https://twitch.tv/DE_BadHorse

https://twitch.tv/DE_BadHorse

Making the most of my mod-booster: bonus stream this afternoon https://twitch.tv/DE_BadHorse

Mod-booster squad: form up! https://twitch.tv/DE_BadHorse

Doing Narmer bounties today on https://twitch.tv/DE_BadHorse

Back again after food to continue...

FYI: this is seems like a PLDT issue -- packets go into their network and then race around and around in a loop.

Furthermore our network partner doesn't even directly connect to PLDT so we don't have direct support to even tell PLDT that they have a problem. They're trying, but they don't have official channels to do so.

If you want to complain to PLDT as a customer here's the evidence you'll want to supply:

1) confirm  ...

3 minutes ago, patrickflores24 said:

I already sent a ticket with the files of my logs attached in there this is my ID numbe #2696762  hope it helps ^^

Thank you, this confirms it's the same problem again.

I see no support tickets mentioning PLDT for over 24 hours...

On PC: go the launcher settings, "Get Logs", send that to support, list support ticket number here or mention PLDT in your ticket.

2 hours ago, Clydeosaurus said:

What exactly do I need to to put in my support ticket with my ISP if this doesn't load? Cause I tried making one yet they said they have no idea about outages and stuff

in a command prompt run

tracert -d content.warframe.com

If you see the same sequence of IP address listed multiple times in the route it's stuck in a loop and this is why you can't connect to it.

Send the tracert output to the ISP and suggest this is why the website can't be reached and that it's a network problem not a server problem

1 hour ago, RosaMortis said:

@[DE]Glen sir is it okay to use vpn while waiting for the fix?

Yes, should be safe in general. The main concern with a VPN is if you're sharing an IP with a Bad Person doing a Bad Thing you might get caught in the crossfire but otherwise people do it all the time.

Thanks to the MTR from @kichirouhoshino our network partners are investigating a possible routing loop that seems to be occurring in the PLDT network.

If you're impacted, try loading https://content.warframe.com/akamai/sla-test-object.html

If it times out, consider making a support ticket with your ISP -- this link works for everybody else.