[DE]Glen Dev Tracker | devtrackers.gg

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07 Dec 14:02 [DE]Glen on Forums - Thread - Direct

14 hours ago, kichirouhoshino said:
I've filed a ticket. #2694369

Tyvm, we're on it.

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06 Dec 17:40 [DE]Glen on Forums - Thread - Direct

4 minutes ago, ChronoJXF said:
I've filed a ticket, under ticket Id #2694185. I hope it helps.

TY but WinMTR is not what we're after here (it doesn't do TCP traces). It is good to know that you're also on the same ISP that people are having trouble with though.

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06 Dec 17:00 [DE]Glen on Forums - Thread - Direct

23 minutes ago, MqToasty said:
Will:

tracert content.warframe.com

work for Windows users? I know it does not provide as much information as mtr, but if we just want to check if they can reach the server... (disclaimer: I am unaffected by this outage and the tracert completes successfully for me)

It works but it's not the information we're after (it's also automatically done for you by the Get Logs button in the Launcher)

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06 Dec 16:26 [DE]Glen on Forums - Thread - Direct

9 minutes ago, Petroklos said:
Windows users can run that Command with Windows 10/11's Subsystem for Linux.

Here's a Tutorial on how to install the Subsystem.

Make sure that you launch the Console as Administrator.

Nice idea but I'm not quite sure this works properly; I tried and only gives one hop where as a linux server on the same network gives me all intermediate hops.

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06 Dec 15:47 [DE]Glen on Forums - Thread - Direct

Best we can tell this is a problem with a local ISP and we might be able to track it down further if someone impacted has a Linux machine that can run a special diagnostic for us (mtr -rbwc 50 content.warframe.com -T -P 443) -- unfortunately there is no equivalent of this test for Windows and our network partners really need this specific mode. If you can help us out please send the results in a support ticket (for privacy!) and list the ticket number here so I can go find it.