AndrewT

AndrewT



06 Jul

Comment
    AndrewT on Support Forums - Thread - Direct
If you revert to an earlier patch that used to work okay, does it get better again or is still a problem?  
Comment
    AndrewT on Support Forums - Thread - Direct
Does this only affect this one particular galaxy?

Do you get anything like this if no mods are involved?  
Comment
    AndrewT on Support Forums - Thread - Direct
None of our games have native M1 versions, as yet anyway. I can log this as a bug but strictly speaking the M1 is not supported hardware, so I cannot say if it will be addressed.  

05 Jul

Comment
    AndrewT on Support Forums - Thread - Direct
Directed to Bug Reports.  
Comment
    AndrewT on Support Forums - Thread - Direct
Yes, I'd definitely recommend that for the future!

Very sorry this happened to you, whatever the cause.  
Comment
    AndrewT on Support Forums - Thread - Direct
I don't know then, I'm running out of ideas here. Do these players have other machines at their locations they can use as a test?

Or even i guess at other locations?  
Comment
    AndrewT on Support Forums - Thread - Direct
freelancelove said: I see the list of things you're looking for, just wondering how to send that to you!
When you make a post here, do you see the Attach Files button down the lower left?  
Comment
    AndrewT on Support Forums - Thread - Direct
Not for the same campaign, no - whatever the game save setting is at, it saves there for the whole campaign.

Unless you started a new one with the same name, something like that?  
Comment
    AndrewT on Support Forums - Thread - Direct
That should be okay then. Please try the following:


- unsubscribe from all mods
- delete the folder Documents/Paradox Interactive/eu4/mod/
- delete the file Documents/Paradox Interactive/eu4/mods_registry.json (if present)
- delete the file Documents/Paradox Interactive/eu4/launcher-v2.sqlite

Add eu4.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list. You should add steam.exe and C:/users//AppData/Local/Programs/Paradox Interactive/launcher-v2.2021.6/paradox launcher.exe to that list.

- subscribe to a few mods
- run the game up and see if those mods are now available to you.

I hope that does it for you!  

04 Jul

Comment
    AndrewT on Support Forums - Thread - Direct
Maybe in the Steam cloud?

store.steampowered.com

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Comment
    AndrewT on Support Forums - Thread - Direct
The files we generally look at at detailed in post #2 above.

Has this always happened for you? or it was okay up to some point?  
Comment
    AndrewT on Support Forums - Thread - Direct
I cannot account for that. Not can I understand how you have a cloud and a local save of the same Ironman campaign.

Is there some backstory here?

FYI cloud saves are visible here:
store.steampowered.com

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Comment
    AndrewT on Support Forums - Thread - Direct
What version of our launcher do you see? Current is 2021.6  

03 Jul

Comment
    AndrewT on Support Forums - Thread - Direct
Still a video/GPU issue, it seems looking at that error log.

In file explorer right click on ck3.exe , properties, compatibility. Untick anything in ther ethat is ticked, then tick "disable fullScreen optimisation", apply and exit. Then run ck3.exe directly from there.

If that's no better let's try a clean reinstall of the nVidia driver:

- uninstall it, and all other nVidia software
- reboot
- install that new driver again
- reboot again

Good luck!  
Comment
    AndrewT on Support Forums - Thread - Direct
There is no settings.txt for this game, only pdx_settings.txt

I don't think any of those old options are in this much newer game - they are 2D and this game is 3D. They are really holdovers from pre-CK2 days.  
Comment
    AndrewT on Support Forums - Thread - Direct
They could try deleting the whole Documents/Paradox Interactive/CK3/ folder (except any valued save games) I guess.

If that doesn't help I can only assume this is something about their setup doing this. Quite what I am not sure!

If they use Windows Defender as their firewall, ck3.exe needs to be allowed through it in both the Public and Private domains. Similarly if they have firewalls in their internet routet/modems.  
Comment
    AndrewT on Support Forums - Thread - Direct
These are saves from older game versions, is that right?

You could just move them out of the save games folder while you work on your mod.  

02 Jul

Comment
    AndrewT on Support Forums - Thread - Direct
No, it provides a place for a code to go if one were necessary. It is not. Just choose the crossplay branch and you are done.  
Comment
    AndrewT on Support Forums - Thread - Direct
Fizban_OG said: What is typical response time from Devs?
Developers do not respond in this forum, it is monitored by the QA folks whose job it is to qualify reports and pass them on as appropriate. They read every thread, but don't necessarily reply to every one.

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