AndrewT

AndrewT



09 Apr

Comment
    AndrewT on Support Forums - Thread - Direct
Sorry, but despite supporting this game since release I don't know the answer to any of your questions.

As a general principle though, games do not give you direct access to functions such as a way to control amount of AI calculations. Your best hope in that regard is a mod to affect such things.


Going to your hardware, your 2,7 GHz Intel Core i5 is only just above the minimum requirement on MacOS, the Intel® Core 2.
UserBenchmark: Intel Core i... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
Do I correctly understand it has not been reported in the Bug Reports forum here? Because that is the best place.  
Comment
    AndrewT on Support Forums - Thread - Direct
I think the two issues are actually the same problem.

Sorry I pasted in the wrong game files! Obviously I meant the logs etc from CK3.

There's no crash in this game recorded in that dxdiag, but there are some possible Windows issues. Please run these two Windows repair tools, see if they find anything to fix.

.NET

Microsoft .NET Framework Repair Tool is available - Microsoft Support

Describes the .NET Framework Repair Tool and how to obtain it. support.microsoft.com... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
Your browser? Discord? Wow, this looks like a weird one.

Did you run those two Windows repair utilities I linked above? If so did they find anything to fix? You don't mention them either way.  
Comment
    AndrewT on Support Forums - Thread - Direct
... but it came good for you after December, up until now? Is that right?

Can you connect that machine to the internet via a VPN or even mobile phone hotspot, for testing purposes, and see if it will log in then?  

08 Apr

Comment
    AndrewT on Support Forums - Thread - Direct
Does this "one weird trick" help for this issue too?
forum.paradoxplaza.com

Surviving Mars - macOS Ventura fails to launch

Description macOS Ventura fails to launch Mac Steam What is your game version? can't launch app, latest ver... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
I guess I don't understand how you can have had a problem while playing the game, when you couldn't start the game! And you said in post #2 above this only happened when you upgraded the PC and applied the 1.8.2 patch, which was well after you started that previous thread.


In any case, let's press on. Let's have a new look at the setup. DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/Stellaris/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/Stellaris/logs/ folder, attach here system.log , error.log , exceptions.log .  
Comment
    AndrewT on Support Forums - Thread - Direct
I can ping my manager in Paradox about this, but I can do nothing myself about diagnosing it or getting it fixed I'm afraid!

I take it you've posted in Bug Reports in detail?  

07 Apr

Comment
    AndrewT on Support Forums - Thread - Direct
That should not at all be necessary - the game is developed under Win10 and 11 after all!  
Comment
    AndrewT on Support Forums - Thread - Direct
What was the nature of the upgrade?

I take it that was attempting to deal with the startup issue in your other thread - did it in fact help? I guess it must have, or you couldn't get into the game to have this new problem!

Right click on ck3.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.
Then in the launcher Game Settings menu, select fullScreen display mode, Vsync off, cap refresh rate at 60.  
Comment
    AndrewT on Support Forums - Thread - Direct
Well, the game's developers do not read or post in this forum. In fact I'd suspect this is more an issue for the product manager than the dev team per se.  
Comment
    AndrewT on Support Forums - Thread - Direct
Right click on stellaris.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.
Then in the launcher Game Settings menu, select fullScreen display mode, Vsync off, then cap the refresh rate at 60.

If that doesn't help, what happens if you run stellaris.exe directly from File Explorer? Any error show then?  
Comment
    AndrewT on Support Forums - Thread - Direct
This game is no longer supported in the standalone launcher platform; if you installed it there you'd get an older version.

It must be installed and play via Steam I'm afraid.  
Comment
    AndrewT on Support Forums - Thread - Direct
This is since the 1.8.2 patch, is it? Any mods in use?

Can you give more details about these crashes please?  
Comment
    AndrewT on Support Forums - Thread - Direct
I see you run AISuite3.exe . Please unload that, or prevent it running at boot time then reboot - it's caused problems with our games for some time.

And with those errors, Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-CK3
- manually delete both the Steam/SteamApps/common/CK3 AND Documents/Paradox Interactive/CK3 folders
- re-install game in Steam, run a Steam Verify when done.
- add CK3.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.

In particular make sure there are no files or folders left under either the Steam CK3 or Documents CK3 locations, before installing again.


THEN Right click on ck3.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.

The... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
So far as I know we have no way of making Steam add more discussion forums, I'm afraid.  
Comment
    AndrewT on Support Forums - Thread - Direct
As you can see in this thread
forum.paradoxplaza.com

Surviving Mars - macOS Ventura fails to launch

Description macOS Ventura fails to launch Mac Steam What is your game version? can't launch app, latest version What DLC do you have ins... Read more

06 Apr

Comment
    AndrewT on Support Forums - Thread - Direct
Mods being installed cannot have any effect on the launcher.

It is not at all clear why the server is rejecting your launcher's attempts to contact it. If you have been running a VPN all the time, can you try disconnecting it ?


Otherwise try uninstalling the launcher, then install it with this updated one:
https://launcher.paradoxinteractive.com/v2/paradox-launcher-installer-windows  
Comment
    AndrewT on Support Forums - Thread - Direct
Arazin said: Same problem, maybe it's after reverting game for 1.5 version (for play goa2) or after new dlc... Game just crush on startup (OR when i open map/select ruler).
Already use all tips from this thread.

Upd: Logs says "not enough vram". Ok. I close ALL programs (browser, discord, wallpaper engine) and he work! Really!? Why? How it works!?
Spec:
OS: Windows 10
RAM: 16GB
GPU: GTX 1050ti (4gb)
Processor: AMD Ryzen 5 3500 (6 core)

Upd2: okay.... now i can't play with open browser(opera gx) WHY!?
Plea... Read more