AndyB

AndyB



18 Jun

Comment
    AndyB on Forums - Thread - Direct

Here’s a couple things I was able to find:

Error code definition from Microsoft Support

And one of the support threads on it:

Read more

17 Jun

Comment
    AndyB on Forums - Thread - Direct

For clarity’s sake, is this happening on your private servers rented from G-Portal?

Comment
    AndyB on Forums - Thread - Direct

General

  • Mostly finished new developer comment badge for threads!
Read more
Comment
    AndyB on Forums - Thread - Direct

No new information at this time, I’m sorry.

Comment
    AndyB on Forums - Thread - Direct

Vanyel and I are well-acquainted :slight_smile: Issue should now be resolved.

Comment
    AndyB on Forums - Thread - Direct

The servers are back online!

Comment
    AndyB on Forums - Thread - Direct

Alright, this feature is in a place where we think it’s okay to start using in general.

The way it works right now is we manually tag a specific Funcom staff post as an official reply within a thread. The post gains the blue checkmark as seen above, and the thread then gains a badge with the Funcom logo and a blue exclamation mark floating next to it.

Hovering over the badge shows it’s for a 'Dev Reply. Clicking on the badge will take you directly to the first official reply in the thread.

The appearance of the badge or an official tagged post may be subject to change in the future.

Comment
    AndyB on Forums - Thread - Direct

Server downtime 2021-06-17T13:00:00Z! Downtime is estimate at 1 hour.


16 Jun

Comment
    AndyB on Forums - Thread - Direct

Hi! Thanks for your feedback. Happy to pass it along, but I can’t offer guarantees of implementation.

Comment
    AndyB on Forums - Thread - Direct

Turns out it’s not just Opera and it was an issue with a :hover selector. Should be fixed/not possible to cause the flickering effect now.

Comment
    AndyB on Forums - Thread - Direct

We’re aware of this report and similar reports and looking into the matter. Details are sparse at the moment, but as soon as we know more we’ll let you know. Thanks for your patience!

Comment
    AndyB on Forums - Thread - Direct

We’re aware of such reports and looking into the matter. This is a new issue with details still emerging, so details are sparse - as soon as we know more, we’ll let you know. In the meantime, bumping posts for the sake of bumping them is not a practice we generally permit on the forums, and submitting a ticket through Zendesk is still the best practice for all official server administration requests.

Comment
    AndyB on Forums - Thread - Direct

Please do not keep bumping threads. A member of the community team has already instructed you to submit a Zendesk request for this matter. We’re aware of this report and similar reports and looking into the matter. Details are sparse at the moment, but as soon as we know more we’ll let you know. Thanks for your patience!

Comment
    AndyB on Forums - Thread - Direct

ugh, OPERA BROWSER

Okay, thanks

Comment
    AndyB on Forums - Thread - Direct

New badge functionality test

Comment
    AndyB on Forums - Thread - Direct

Not at this moment, no. We have assurance it’ll be fixed as quickly as possible, but beyond that we do not have an estimate.

Post
    AndyB on Forums - Thread - Direct

The servers are coming down to apply the 20th Anniversary update 2021-06-16T13:00:00Z. The downtime is estimated at 2 hours. Once the servers are back up, the event shall commence!

Comment
    AndyB on Forums - Thread - Direct

:harold:

I really don’t know what more we can do on our end…if the items aren’t in your Twitch drops inventory we wouldn’t have a way to grant them to you or ‘restore’ them in any fashion. While I can’t offer promises, we would really like to run similar campaigns in the future so there may be a chance to snag some of the items again, but I’ve got n...

Read more

15 Jun

Comment
    AndyB on Forums - Thread - Direct

I have to confess I’m uncertain what happened then. The drops and inventory system are on Twitch’s end; all we do is feed the items into it and set campaign dates. We wouldn’t have taken any physically claimed rewards away to my knowledge. Like, as long as you’ve actually hit that Claim button on your Twitch Inventory then you should have the reward and keep it.

You may want to contact Twitch support and see if they know anything?