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I just had this issue in NA. It showed my teammates DC'ing 1 by 1 until I finally DC'd and went back to home screen and was able to re-queue.
Just saw this happen. Issue should not occur again; we're investigating root cause.
I just had this issue in NA. It showed my teammates DC'ing 1 by 1 until I finally DC'd and went back to home screen and was able to re-queue.
Just saw this happen. Issue should not occur again; we're investigating root cause.
Which region did you see the issue?
We’re looking into ways to reduce the impact when there are wider spread issues like the cloudflare impact or major service impacts. Right now we have a hammer, which would be turning off restrictions for everyone. That works when it’s 60-100% of players. When it’s 1-5% of players, becomes less useful. It’s something my team is working on as a next up feature.
Killjoys turret would focus people through the wall so you could essentially use it as a wall hack to see who is behind it.
Yeah, Killjoy definitely raised the impact of this bug
any info on why apac is not live yet? it shouldve been on about 15 minutes ago but still nothing
Should be a matter of moments. There was a connection drop to the datacenter that delayed us. I believe we're opening now-ish.
Am I misunderstanding?
It seems like the times are scheduled so each region is updated in the morning hours in their time zone. But Asia and Europe get the update in the morning of the 5th, while the Americas get the update in the morning of the 4th.
So why do they get the update effectively a day earlier?
Shouldn't the reasonable order be 1. Asia, 2. Europe and 3. Americas?
We do Americas first so we have more business hour time to respond to issues that might arise from the new patch. More eyes means faster resolution.
Is there going to be any loss forgiveness for our losses? The game was very close and everybody on both teams except the enemy sage DCed and it wound up being a 13-5 blowout as she was able to run around and plant bomb/kill us.
We are looking into ways to reduce the impact to players when service instability hits. We don't currently have a system similar to league's loss forgiveness yet, but it is something we are investigating.
Hey I'm an SRE, do y'all do post mortems or anything like that ever? Just curious to read stuff after the fact. You run your own stuff, right, no public cloud?
We run post mortems on all of our major service outages. We occasionally will post the info in our messaging for reconciling information, but we don't do it for all.
Part of the reasoning is timing and follow up for publishing (translation and location). We used to do it more on LoL-- I as services producer like reading them too. The other part is some of our outages are 3rd party linked, and there's nuance in root causing attribution and publishing that end up being more work than value.
We use a mixture of our own physical datacenters and cloud providers.
Same here error code 84
Issue popped back up. We're continuing to investigate.
yeah it is def not fixed tho i was getting destroyed in ranked so idrc
Looks like the recovery was short-lived.
We're investigating an issue in the riot login service triggered by a network outage. I believe we're starting to see traffic slowly recover.
Looks like we are seeing a repeat. Continuing to investigate.
For me every time I launch game it's like it tries to load into the game it kicked me from and I get error 84.
I believe we should have that issue resolved now.
Tell your homies to fix the hacking problem
Not sure what you're referring to
Any idea if the game we were in would be coded as a win or loss?
assuming you were on NA, most likely that everyone dropped. That would probably result in no result, so no win or loss.
How long do you estimate servers will take to get back up?
Starting to see recovery now.
We're investigating an issue in the riot login service triggered by a network outage. I believe we're starting to see traffic slowly recover.
Very well might be, thanks for checking on it. I just think it's weird since my internet is fine for every other application besides valorant.
It's more how that isp connects to our particular set of game servers. Depending on where you're getting routed to, they may take you halfway across the country and then back to get to servers that aren't too far from you. Do you notice this occurring most regularly when you're queuing with friends?
I'm using Sparklight in Missouri.
I can launch the game normally and the loading screen is fine. It's only once I get into game (the map I guess) that this happens (says it in the chat box). At times, it displays everyone's ping as -1 and it jumps between 0% and 100% packet loss. Most recently (yesterday right before patch), everyone had ~30 ping but I just couldn't move. I can see my character's hands but not the gun; can't move or look around. Even when the next round starts, I'm stuck on the last round, with the timer ticking down very slowly and occasionally ticking up. Didn't have the missing string table entry message though.
Weirdest part is once the game ends, I can play the next game perfectly fine, as if nothing ever happened. It doesn't happen often- once every maybe 15-20 games or so.
I’ll have to check what peering we have set up on the riot direct side. It does sound like connection issues but I’ll need to follow up on that error. This info’s helpful!
A bit unrelated but I'm legit never able to reconnect after disconnecting for whatever reason. My internet is fine as I'm on discord and can even stream my friend playing but I can't reconnect. The game says I do (people see I'm back, I can hear them, they can hear me) but I'm not back; I can't move, the gun doesn't appear in my hand, and if I click to spectate someone else, it's stuck in that wavy screen that appears if you change spectators super fast.
It also sometimes says "missing string table entry" when I try to reconnect. This is something I've seen others complain about through Google searches.
Opened a ticket but they just said my internet sucks. Tried reinstalling and still an issue. Just wanted to bring it up in case others have it too.
There are some known bugs with clients getting into a weird state on reconnect, but that does seem on the extreme end for you. What isp do you use?
I’ll need to check on that missing string table entry, as I haven’t seen that issue (it might be tracked on the team, but I just hadn’t heard it). At what point in the reconnect does that pop up? Is it pre loading screen, on the loading screen, in the map, etc?
Thank you, I’m really not complaining, just trying to highlight an issue that seemed to affect multiple people.
The report is much appreciated! It’s definitely a bug.