I'm not completely sure when this bug occurs but opening the map or inventory seems to get rid of the bug for a few seconds.. doubt this is on other devices but I've only heard about this bug from Tab S7+ specific users.
Okay, that's good info. Can you explain exactly what the bug is?
Heya u/cookedfnmalt! Can you give me a detailed explanation of this bug you are seeing and what the repro steps would be? The video is a little unclear. Thanks!
I can't login to contact them online because of 2fa.
I enabled it suuuuper long ago just to get the boogie down emote. Of course by now I've forgotten it, I can't get into that email because of it either, and for whatever reason the password I've used for every account including that one just won't work for it.
You should be able to open a ticket without needing to log in. Maybe not a chat but for sure you can open a ticket. Click 'I can't log in' and go from there.
Like just now😂
Yayyyyyyyy! Welcome back!
Hi! I’m so sorry, I should have provided an update. I’m working with epic games agents to sort out my problem, hopefully I will be able to get my account back soon! 🥰
That's awesome! My fingers are crossed for you!
I put in a bug report which is what I was told to do, but it has not sadly. Thanks for your response though!
Ouch. Sorry to hear it isn't resolved. I'm going to send you a DM
Thanks. Didnt f**king help. Infact now I have to download most of my games again. f**king hate this sub.
Can you access your Epic account through this https://www.epicgames.com/id/login ?
nah just started playing again for the level 100 spider-man skin but it kept saying someone else was on my account so i tried to get on my epic games account and it was a completely different email and name than what i had. I messaged epic games live chat and they said they would look into it. Next time i log in i have everything gone and now they say they can’t verify my account. guess it’s time for a new game lol
Hey u/DrZeuss22! Did this get sorted for you?
I got a support ticket, now just gotta wait lol
Heya! Did this get sorted for you?
Hey u/ManaMagic_! Did you get this sorted?
Have you reached out to Player Support about this?
I’ll definitely try it!
Boiled Bagels are awesome. Now I am hungry.
Heya! Reach out to player support so they can look through your settings and help you troubleshoot this. https://www.epicgames.com/help/en-US/technical-support-c90
Epic said next update are gona look into it but i swear if this will be like the chicken glich where they say their gona fix it but their not gona do a shit then i swear im going to mcdonalds work there and buy myself a pc
It's being looked into. We will update the Tweet as soon as we have more information for you.
Despite the fact this was because of synced emotes not working during the event the video was great and definitely got the feels going!
I think you can, please correct me if I'm wrong.
You're right!
Heya u/Diplysaus! Reach out to Player Support and they'll be able to take a look at what is happening there for you. https://www.epicgames.com/help/en-US/epic-accounts-c74
u/CatBlips_Epic please check this out.
Hey thanks! It seems not everyone is experiencing these issues (I know I haven't and I mainly play mobile). Could we gather what devices people are playing on who do experience these?
Yes I have read it, and I'm asking if it's important or not because I can't reinstall it because I have limited internet in my country
Looks like you need to reinstall and something went wonky with your file when you updated. Sorry for the bad news
Hey thank you! It appears to be working now! Should I delete this post or leave it up?
If you leave it then others who may have the problem will find it and know how to fix it, so just leaving it is fine. Happy it worked for you!
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