Dana

Dana



18 Jul

Comment
    Dana on Forums - Thread - Direct

So sorry I missed the birthday celebration but better late than never.

Happy B-day Kate! Hope you had a wonderful day :cake: :partying_face:


15 Jul

Comment
    Dana on Forums - Thread - Direct

Hi @mnicacio

Please make sure you reach out to our team over on Zendesk as they will be able to help you out further.


14 Jul

Comment
    Dana on Forums - Thread - Direct

Had to close this thread as I’ve noticed quite a bit of misinformation when it comes to our official server rules and how the team investigates these reports.

If you have any additional questions please feel free to reach out to our team over on Zendesk.

Also you can always check out our ...

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13 Jul

Comment
    Dana on Forums - Thread - Direct

Hi @HillBilly

As mentioned previously, please make sure you reach out to our team over on Zendesk .

Comment
    Dana on Forums - Thread - Direct

Greetings everyone,

We apologize for the late replies you got in Zendesk. The team is working hard and trying to get back to you as soon as possible.

If you are still waiting for a reply please feel free to update your ticket. Hopefully the team will be able to help you out soon.

Thank you for your patience and understanding.

Comment
    Dana on Forums - Thread - Direct

Greetings everyone,

We’re sorry to hear you are experiencing issues with this server. Please make sure you reach out to our team over on Zendesk as they will be able to help you out further.

Comment
    Dana on Forums - Thread - Direct

Hi @HillBilly

We’re sorry to hear you are experiencing issues with this server. Please make sure you reach out to our team over on Zendesk.


12 Jul

Comment
    Dana on Forums - Thread - Direct

The servers are back and running as normal.

Thank you again for your patience and understanding while we worked on this.

Comment
    Dana on Forums - Thread - Direct

Hi @Uandersondmx

Please make sure you send this report over to our team in Zendesk .
You can read more about how to submit a report here: ...

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08 Jul

Comment
    Dana on Forums - Thread - Direct

Hi @Thorag

Currently character transfers are disabled so our team over on Zendesk won’t be able to help out until the character transfers are re-enabled.

We apologize for the inconvenience caused by this and we hope you can send a ticket in Zendesk once the transfers are re-enabled.


07 Jul

Comment
    Dana on Forums - Thread - Direct

Hello everyone,

Please note that it may take up to two server restarts before the server will show the new message of the day (regarding summer decay timers) :blush:


06 Jul

Comment
    Dana on Forums - Thread - Direct

Hi @Catspaw
You are correct! Summer is here :blush: and that means double decay timers.
More info can be found in this announcement


04 Jul

Comment
    Dana on Forums - Thread - Direct

Greetings everyone,

If the issue is still persisting, please feel free to report this to our team over on Zendesk.

Comment
    Dana on Forums - Thread - Direct

Hi @Foicemalk

Please make sure you reach out to our team over on Zendesk as they will be able to help you out further.


01 Jul

Comment
    Dana on Forums - Thread - Direct

Hi @afr4samurai

Please make sure you reach out to our team over on Zendesk as they will be able to help you out further.
You can read more about how to create a report here: ...

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30 Jun

Comment
    Dana on Forums - Thread - Direct

Hi @hippihater

Please make sure you send a report over on Zendesk.


29 Jun

Comment
    Dana on Forums - Thread - Direct

Hi @afraga

Please make sure you send a report over on Zendesk.

Comment
    Dana on Forums - Thread - Direct

Please make sure you send a report over on Zendesk so that the team can look into this further.


28 Jun

Comment
    Dana on Forums - Thread - Direct

Hi @DreamingNomad

The character transfers are currently disabled. You can read more about that here: Disabling Character Transfers

If we enable transfers again with the same settings as before then yes, you will be able to do this.
We currently don’t know in what form the server transfers will...

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Comment
    Dana on Forums - Thread - Direct

Hi @Zeatros

If you have additional questions regarding our official server rules, make sure you check out the following links:

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