Dana

Greetings everyone,

We wanted to follow up on this issue and see if you are still experiencing this.

Please feel free to get back to us and let us know.

Hi @veolz

If the team said you should be able to choose a new server for the recovered character then you should be able to do so.
If you are still unable to import the character on any server, please make sure you report this to the team.

Hi @Kazalakis

If you have any questions regarding the status of your Conan Exiles account, please reach out to our team over on Zendesk as they will be able to provide assistance.

Greetings Exiles,

We’ve decided to temporarily disable this feature on both official and unofficial servers starting from 2022-06-13T22:00:00Z

As always, we appreciate your patience and understanding while we work on the character transfer feature.

Please be patient with the team. They will get back to you as soon as possible.

Again, if you are experiencing any issues feel free to reach out to the team and they will be able to help you out further.

Hi @AnyaRomanova

If you are still experiencing issues, please make sure you follow up on your original messages to our Zendesk team and tell them about the ongoing issue.

Please refrain from posting further about the status of the issue as we want to keep the thread clean and clear to all.
If you have any questions regarding transfers, feel free to post them here

Hello everyone,

Reminding you that today we will be disabling the character transfers. More info here: Disabling Character Transfers - #4 by Dana

P.S: Our team over on Zendesk is still working on recovering all lost characters so if you are experiencing this issue feel free to reach out to them.

Today is the day Exiles! Character Transfers will be put on hold 2022-06-07T15:00:00Z

Please be aware that this change will only take effect after the server restart of the day so please make sure you keep an eye out on that.

As mentioned previously, if you are experiencing any issues please feel free to reach out to our team over on Zendesk as they will be able to provide additional assistance.

Yes, you can still transfer between official servers until the 7th of June.

The answer for that will be that you can keep the character in limbo until the feature will be turned off.
You will have to choose a server and move the character before the 7th.

If you are experiencing any issues then feel free to poke our team over on Zendesk.

The feature will be disabled on the 7th of June.
Not sure when and if we will enable transfers again (on official servers) but as always, we will post any additional updates here so keep an eye out for that.

Hi @Eishobbit

Please make sure you check out our post on how to report character transfer issues: How to report an issue with Character Transfers

Also please make sure you select the correct option (Character Transfer Issues) in the Request Type drop down menu from our ticket form.

...

Our team over on Zendesk will still be here to help out with any characters stuck in transfer limbo so please continue to reach out to them if you are encountering any issues.

Before reaching out, please make sure you check out our post on how to report character transfer issues: How to report an issue with Character Transfers

Greetings Exiles,

Due to the current issues affecting the character transfer service, we’ve decided to temporarily disable this feature.

The character transfer feature will be disabled for all official servers on 2022-06-06T22:00:00Z
Please be aware that transfers will still be possible between private servers.

We’re currently working on improving this feature, so please keep an eye on the forums for upcoming announcements regarding character transfers.

If you’ve already transferred your character and are experiencing any issues, please make sure you reach out to our team over on Zendesk so we can provide assistance.

We appreciate your patience and understanding while we work on these issues.

Hi @grimtbone and thank you for reporting this issue to us.

We’ve passed the inforamtion over to the rest of the team for further investigation.

Thank you for your patience and understanding while we look into this.

Greetings Everyone,

Remember to always check our official server guidelines if you are unsure if your structures may be in conflict with our rules.

We also have this thread with some additional explanations on claim spam. We’re also working on ...

Hi @DIMISE

Please make sure you check out our post on how to report character transfer issues: How to report an issue with Character Transfers

Also please make sure you select the correct option (Character Transfer Issues) in the Request Type drop down menu from our ticket form.

Hope...

Hi @Koki and thank you reaching out to us.

We are aware of this issue and we are currently looking into it. We hope to have some updates soon so please keep an eye out for that.

Thank you for your patience and understanding.

Hi @KittenWar

If the issue still persists, please make sure you reach out to our team over on Zendesk and report this.

Greetings Everyone,

Please remember that you can always file a report in Zendesk as our team over there will be able to help you out further.

You can read more about how to submit a report here: Official Servers - Terms of c...