Dorseus

Dorseus


20 Oct

Comment
    Dorseus on Steam Forums - Thread - Direct
Originally posted by Redfox_gamer99: its been a well know bug since april that inner sloth aint even bothering to fix

Just released a patch today for it! If you get the chance, please update to v2022.10.25. If it gives you any trouble please send us a support ticket at our help desk[innersloth.zendesk.com].

18 Oct

Comment
    Dorseus on Steam Forums - Thread - Direct
Hi there- sorry you're seeing this issue. Are you able to report[innersloth.zendesk.com] this to us?

05 Oct

Comment
    Dorseus on Steam Forums - Thread - Direct
Originally posted by RawrrrKris: Is there anywhere I can get help?
I spent 10 dollars to buy the star coins.
It showed in my account, but then said error when I went to buy the coins.
I tried again thinking I glitched, same thing happened.
I looked at my order history and sure enough it shows TWO purchases to among us.

But IT WON'T let me get a refund nor did it give me the product I bought.

What do I do??

Hey there- so sorry this happened! Can you send us a support email and we'll get this sorted for you.

24 Aug

Comment
    Dorseus on Steam Forums - Thread - Direct
That definitely shouldn't have happened. If you're missing items please submit a ticket here under "Billing & Purchases" so we can get you your items back: https://innersloth.zendesk.com/hc/en-us/requests/new
Comment
    Dorseus on Steam Forums - Thread - Direct
Originally posted by Andygamer54: someone help me please

Hi there. We pushed a hotfix- v2022.8.24. Are you still seeing crashes if you update to this version?

23 Aug

Comment
    Dorseus on Steam Forums - Thread - Direct
Hey there! We're looking into the solution to this now. Lag seems to hit when players leave a game mid match. Seems to be impacting Impostors and Guardian Angels.

21 Jul

Comment
    Dorseus on Steam Forums - Thread - Direct
Hi there! Sorry you're not getting the email. Can you email us at [email protected] and let us know which email you were trying to use?

18 Jul

Comment
    Dorseus on Steam Forums - Thread - Direct
haha, sorry about this. It's def on our radar for fixing.

06 Jul

Comment
    Dorseus on Steam Forums - Thread - Direct
Hi, Ria. I'm sorry it's so frustrating. Are you able to send us a support email so we can try to help you?

29 Jun

Comment
    Dorseus on Steam Forums - Thread - Direct
Originally posted by legend20:
Originally posted by Dorseus:
I think it's more of a situation where multiple things are happening at the same time- like us removing guest accounts and people trying to sign in to their original accounts which may have been banned.

It's not always the case but a good chance that folks kept playing on guest accounts if they couldn't sign in.

And we are working on fixing it! Usually the bans actually have messages saying how long it'll last and the re...
Read more

28 Jun

Comment
    Dorseus on Steam Forums - Thread - Direct
Originally posted by Deadpool:
Originally posted by Dorseus: Hello, there! This error typically occurs when there is a ban on your account. If you'd like more details please send your player ID to [email protected]

So you just happened to ban a load of players around the exact same date? B...
Read more
Comment
    Dorseus on Steam Forums - Thread - Direct
Hey there! Sorry you're having problems with this. If you can send us a support email with the email you signed up with / guardian's email we can help get that resent.

23 Jun

Comment
    Dorseus on Steam Forums - Thread - Direct
Hiya! Sorry this is happening. I'm passing this on so we can take a look.
Comment
    Dorseus on Steam Forums - Thread - Direct
Originally posted by MightyShelf: Whenever i go to do the clean 02 filter task, it throws me off the ship out into space.

haha yup, we're aware of this one and working on it!

Unfortunately, there's always another bug for us to wrangle. Dev work do be like that.

If you want to (you don't have to) you can send anything you find to our support email.
Comment
    Dorseus on Steam Forums - Thread - Direct
Hello, there! This error typically occurs when there is a ban on your account. If you'd like more details please send your player ID to [email protected]

22 Jun

Comment
    Dorseus on Steam Forums - Thread - Direct
Originally posted by relicktwister: i get a message saying it is taking a while to sign in i have had this for a wile and it dose not load any one how to fix

Out of curiosity, what language is your game set to?
Comment
    Dorseus on Steam Forums - Thread - Direct
If you haven't already, could you send us an email with your player ID so we can take a look?

You can grab the player ID by going to settings by clicking the ⚙️ and then data
Comment
    Dorseus on Steam Forums - Thread - Direct
If y'all can, please send us a support email so we can try to help. [email protected]

21 Jun

Comment
    Dorseus on Steam Forums - Thread - Direct
Originally posted by eating grass: The only time I play this is when I have friends over and they could easily get into a game, but now you HAVE to make an account for EVERYONE, it takes so damn long that we don't even conciser trying. Also for some reason I can't make a second account on my phone, because it merged the account on my pc to my guest account on my phone which makes it impossible to play on my phone and pc at the same time (if my friend didn't have his phone).

Want to make sure I'm understanding correctly- you used the guest account on your phone as a secondary device in case your friend didn't have a phone?

But now with guest accounts gone they'd have to make their own account since the guest one is now merged with your PC account?
Comment
    Dorseus on Steam Forums - Thread - Direct
We had a fix pushed. Are y'all still seeing this error?