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Understood, @Ghost_Aleon.
That does not match the limited information I'm able to see, so it would be best for you to contact support directly so they can look into this further with you.
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Understood, @Ghost_Aleon.
That does not match the limited information I'm able to see, so it would be best for you to contact support directly so they can look into this further with you.
...
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Hey @Ghost_Aleon,
It definitely looks like the EA account you've signed into here was very recently created, so if you've played previously that would be under a different account.
If you recall any other emails or accounts you may have used in the past I would definitely check whether you may have ...
Read moreHey @skullmurphy,
Sorry to hear about the login troubles you're running into here.
Just to be sure, that message would indicate your EA account password needs to be reset with these steps, not your Xbox account.
If you've done that multiple times for the EA account specifically and are still unable to sign in, please ...
Read moreHey @d4m0mdpeo6w4,
If you're having some trouble making a purchase, I'd be sure to check through the steps on this page to ensure your account information is up to date and matches the information your payment method would have on file.
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Read moreHey @xX-m4ch1n4-Xx,
If you're consistently seeing all those error icons, especially across multiple datacenters, that would indicate a potential issue with your connection or the route it's taking to reach our servers.
Are you using a wired or wireless connection?
I would definitely suggest going through ...
Read moreHey @Markey8787,
Are you seeing this happen consistently on a certain datacenter, or does switching the datacenter on the initial login screen help at all?
If this is something you're running into regularly, it may help to go through ...
Sorry to hear that @Aidanmairing @zhongjicike, I'm afraid progress is saved on the EA account where it was first earned and does not transfer to a new account.
That would still be available on the original account where it was unlocked, but isn't something you'd be able to access on a separate one....
Hey @zhongjicike,
It looks like you may have changed which EA account was linked to your Xbox gamertag, rather than just updating the email address on the existing account.
If you're looking to update the email address on your EA account without changing the actual linked account, you can do that from this account page.
In this case since you've ...
Read moreLocking this thread down before it gets too off-track.
We are unable to review or change any bans on AHQ, so you'll need to submit an appeal to have our Terms of Service team take a look at this type of situation.
You're welcome to submit an additional appeal if you've already heard back from them once, though if it reaches the point where they mention no additional appeals will be reviewed, that is final and not something we're able to further address either.
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Hey there,
This thread is quite a few years old and is being locked here to avoid further necroposting.
Feel free to create a new thread if there's a subject you're wanting to discuss that doesn't have a more recent topic, thanks!
Hey @CrazyDaMiao,
Unfortunately, the language this message was posted in is currently not supported on Answers HQ. At the moment you can get help here in the following languages:
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Thanks for attaching that info @AkoniusTheFlayer.
Just looking through the information here, it appears your CPU does not actually meet the minimum system requirements.
That would limit our options here as the game isn't intended to be run on that setup I'm afraid, sorry.
You could try ...
Read moreDo you happen to know your husband's (public) Switch username?
Thanks for the posts everyone, we're getting this all passed along to be investigated further.
Hey @AkoniusTheFlayer,
Have you been able to launch Apex previously, or has it been giving you this issue from the start?
It may be worth trying to repair or reinstall Easy Anti-Cheat itself in addition to the steps you've already taken to repair the game.
Aside from that if you're still having trouble can you attach a ...
Read moreHey there,
This thread is quite old and is being locked here to avoid further necroposting.
If you believe your account was actioned incorrectly, please be sure to follow these steps to create an appeal so that can be reviewed, as it's not something we're able to investigate on the forums. Thanks!