EmptyTux

EmptyTux



27 Nov

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Thanks for the video /u/captnwhybow, we're investigating these reports and will update our progress on our Trello Board here: https://trello.com/c/NeJxCAWJ/1535-mouse-acceleration-inconsistent-on-consoles

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Heya /u/DMBCBCB and others, we're investigating these reports now and will post an update on our @FortniteStatus twitter when we have more info.


24 Nov

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Hey folks, just wanted to clarify that the 950 V-Bucks returned to you for already owning the Battle Pass is a one-time return if you already owned that season’s Battle Pass prior to joining the Fortnite Crew and not a recurring +950 each month.


11 Nov

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Originally posted by Bubsy777

I have an Xbox elite series v1 controller. The game doesn't register the right d-pad button presses. That's where I bound my jump paddle and it won't work anymore. I tried binding other actions and nothing works on the right d-pad.

Thanks for the report /u/Bubsy777, we'll shoot this over to our QA team for investigation.

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Originally posted by JoshieYoshie

Hi again. I’m on my PS4 and I’m one social menu, and I’m pressing square to ‘Enable Voice Chat’ and nothing is happening / working?

Hey sorry I misread your platform. Do you have Parental Controls enabled on your account /u/JoshieYoshie ?

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Originally posted by JoshieYoshie

u/EmptyTux. Sorry for tagging you, but are you and the team aware of this issue?

Thanks for the tag! We're aware of this issue and it should be able to be turned back on in the social menu.

https://trello.com/c/N2LfIPZb/1527-disabled-voice-chat-cannot-be-re-enabled


09 Nov

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He's on fire!


06 Nov

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We're updating that FAQ note to include Portugal and others mentioned in the table, sorry for the confusion.


29 Oct

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Originally posted by Ecquatic

Even my printer is broken, it printed the colours wrong

Just tell people its meant to be Frozen Raven :D


26 Oct

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dropping into Monday like


19 Oct

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Originally posted by Shwiftyshafts

Please @ u/EmptyTux can we make all pickaxe animations equal please? I’m sure no one wants a delay in this shooting game where seconds matter when taking walls and box play. We’d love to use other pickaxes but it’s rather disadvantageous

Thanks for the note on this one, we'll take a look and see what's happening.

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Originally posted by darksidemanx

Wow that’s far out man

✌ groovy ✌


18 Oct

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Thanks for the post, we'll take a look /u/ponanikid . If you have a video of the delay that can help our team investigating.


05 Oct

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Originally posted by ItsJustVanityGuys

i didn’t think much of it till i tried logging in on my brothers account and i could get in on there, i went to log in on the website and was met with this screen, i feel like my support request was mistreated originally and i feel alienated and not cared about in this whole exchange, i never was told why they disabled it when there wasn’t a clear reason to do so, i never said i had trouble logging into the account in the original support request, i asked if they could remove the restriction so i could play fortnite on my xbox, i feel this was handled poorly and made the issue of my support request shift as the new goal was regaining access and ownership of my account, it has proved to be extremely difficult as the oldest receipt i have for this account is from a few months ago but the account was created in 2018 so it looks fishy, i don’t know what to do and i’m disheartened.

PM'd you for some additional info. TY /u/swagzard78


01 Oct

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Sending this over to our QA team for investigation, thanks for the detailed video.

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/u/IvanWilliams2019 we're investigating this now and will update our @FortniteStatus tweet here when its resolved. Thanks!