EmptyTux

Hey /u/jardway if this happens again, can you please Submit Feedback using the in-game menu with "desync issue" in the subject and body?

Let me know when you do so we can retrieve logs that may help in resolving this. Thanks!

This is super helpful, thank you!

Awesome, can you DM me the share link?

That'd be brilliant, thanks!

Hey /u/HayleyDeSchepper, we'd like to get logs from you to investigate this issue further. When you or your friend next encounter this (or if you haven't relaunched Fortnite since it happened), can you please:

1. Close your Fortnite client

2. Navigate to C:\Users\AppData\Local\FortniteGame\Saved\Logs

3. Grab the FortniteGame.txt file that is there (It will be time stamped from when you closed your game)

4. Share it via google drive / dropbox / etc

Thanks for your help!

Hey /u/Zereeni , we'd like to get logs from you to investigate this issue further. When you next encounter this (or if you haven't relaunched Fortnite since it happened)

1. Close your Fortnite client

2. Navigate to C:\Users\AppData\Local\FortniteGame\Saved\Logs

3. Grab the FortniteGame.txt file that is there (It will be time stamped from when you closed your game)

4. Share it via google drive / dropbox / etc

Thanks for your help!

Thanks for the report /u/tx_drew! We've investigated this issue and it looks like some players may not see their Stocking full when first entering the Lodge.

Opening a Present, playing a game, or re-logging should fix this and fill the Stocking with the appropriate challenge.

Hey /u/Major-Cow !

Our team is still digging in and investigating this issue. If you have an Xbox or Playstation controller available, can you try plugging it in and trying to open the present? Please let me know if that works :)

/u/Werfgh as well, if you can try this that would be super helpful.

Thanks!

Thanks /u/tpf101!

If you have an Xbox or Playstation controller available, can you try plugging it in and trying to open the present? Please let me know how that works :)

Hey /u/tpf101 ,

Are you using a special keyboard or controller?

Could you try to open a gift then leave the Lodge and select the Feedback option from the top-right menu. Add "Winterfest issue" in Subject and Body of the bug and submit.

Please let me know when you've submitted and we can check your logs and investigate this issue.

Thanks!

Thanks for the reply and extra info.

If you see this again, can you please Submit Feedback in the menu and put "No Crosshair" in the Subject and Body then let me know so we can take a look?

Thanks!

Thanks for reporting this!

Did you happen to enter or fall into a haybale/dumpster/port-a-potty before noticing this /u/zonchev ?

Hey /u/Werfgh and /u/Major-Cow,

Are you using a special keyboard or controller?

Could you try to open a gift then leave the Lodge and select the Feedback option from the top-right menu. Add "Winterfest issue" in Subject and Body of the bug.

Please let me know when you've submitted and we can check your logs and investigate this issue.

Thanks!

Nice find! Yep, this is a reward for hitting Level 100 in the Battle Pass.

There are other banners at +100 level increments too to show off your progress!

UPDATE 12/20: This issue is now resolved, the notification and blip appear mid-match. Happy holidays!

We are investigating an issue where the UI notification and blip informing you that someone has joined your party mid-match is missing.

This notification still appears in the elimination feed.

Updates on this can be tracked on our Trello card here.

Last time I'll be making fun of troopers for poor aim!

Thanks for the vid of this issue, we'll Order-66 this down.

We’re aware players are seeing different countdown timers in the Item Shop and are currently investigating.

New Items will appear on their regularly scheduled time at 7 PM ET.

Nice find! Stay warm out there :)

Nothin' but net!