FatsharkJulia

We have been made aware of an issue in which some players appear to be losing progress on certain Penances.

We are looking in to this and will update this post with new information as we receive it.

Existing reports may be merged here, to help us keep track of the issues being reported.

Could you share your crash report or most recent console log with us, please?

It looks like this is due to some sort of DRM on your PC interfering with Darktide.

Could you share your GamerTag with me please?

Make sure Steam Cloud Saving is not enabled for Darktide, and then proceed to delete the AppData once more. It sounds like it’s reinstating the AppData thus causing the issue to resurface.

I’ve sent you a DM.

This is a known issue which happens when the same Curio is equipped in separate slots.

Can I confirm that you’ve already tried deleting your AppData?:

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark
4. Delete the ‘Darktide’ directory

You may then need to use the ‘Verify Integrity of Game Files’ option via Steam:

1. Right-click Darktide in your Steam library sidebar
2. Select ‘Properties’
3. Select the ‘Local Files’ tab
4. Select the ‘Verify Integrity of Game Files’ button
5. When complete, close and reopen Steam

Hmmm I can only see a 525 Catachan Mk III Combat Blade with 3/4 Lacerate and 4/4 Riposte. Is that it?

I’m having some trouble locating your account, could you share your Fatshark account name with me?

That’s very strange. Could your Anti-Virus/Firewall be quarantining/blocking anything relating to Darktide?

Sorry to hear that. Are you able to connect your PC to a mobile data hotspot, to see if the issue persists whilst under another connection?

I understand this isn’t always an option, but it can help in isolating the issue to the network or PC.

For experimental purposes, are you able to connect your PC to a mobile hotspot?

Only for a short period, to see if the issue persists. This can help in isolating the issue, but I understand it isn’t always an option.

I’ve shared your update with our Engine Developers, apologies.

This is unusual, as we haven’t seen this error in a while! I’ve raised this with our Backend Engineer.

Thank you for taking the time to let us know what’s worked for you, albeit temporarily. We’ll look in to it.

Could you share the URL to your Steam profile please?

This is a very unusual crash! Could you see if deleting your AppData works to resolve this?:

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark
4. Delete the ‘Darktide’ directory

You then need to use the ‘Verify Integrity of Game Files’ option via Steam:

1. Right-click Darktide in your Steam library sidebar
2. Select ‘Properties’
3. Select the ‘Local Files’ tab
4. Select the ‘Verify Integrity of Game Files’ button
5. When complete, close and reopen Steam

Please include your logs using the instructions below:

Could you please try launching Darktide directly via the .exe (as opposed to via Steam), and screenshot any errors that appear?

The path to the Darktide.exe should look similar to this: Steam\steamapps\common\Warhammer 40,000 DARKTIDE\binaries