FatsharkJulia

FatsharkJulia



06 Nov

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My apologies, I completely misunderstood the request lol, I’ve refunded the bundle!

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Could you check you’re logged in to the same account on both the Xbox app and Microsoft Store app please?

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I’ve been informed there is a new launcher update coming soon, which we hope will resolve this.

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I can see you’ve purchased the Kreig bundles for Veteran and Psyker, and then went on to purchase a number of individual items:

  • Catechizer’s Sanctum Hood
  • Armour of the House of the Begloried Redemptor
  • Steel Legion Flak Helmet (Trenchstorm Camo)
  • Militarum Tox-Field Jacket (Trenchstorm Campaign)
  • Militarum Battlegear (Cityfight Camo, XXXXL)
  • MilitarumHeavy Treadplate Armour (Moebian 117th, XXXXL)
  • Militarum Tox-Field Fatigues (Trenchstorm Campaign)
  • Spiked Kettle Helm MkIII

Could you confirm which items appear to be missing?

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Could you see if deleting your AppData works to resolve this?:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark
  4. Delete the ‘Darktide’ directory

You may then need to use the ‘Verify Integrity of Game Files’ option via Steam:

  1. Right-click Darktide in your Steam library sidebar
  2. Select ‘Properties’
  3. Select the ‘Local Files’ tab
  4. Select the ‘Verify Integrity of Game Files’ button
  5. When complete, close and reopen Steam
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Do you have the same Curio equipped in separate slots?

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Try completing another mission - sometimes the connection simply needs to be reestablished!

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Sorry to hear that. I’ll raise your darktide_launcher.log with our Launcher Developers in case they can spot any issues.

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It sounds like it could relate to this:

(I understand the device is Bluetooth but with the receiver being USB-connected it could be the culprit!)

Read more
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I’ve raised this to our database for investigation, apologies.

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Could you let us know if the issue continues after the changes you’ve made please?

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Please use the ‘Verify Integrity of Game Files’ option, which is accessible via the Steam client using the instructions below:

  1. Right-click Darktide in your Steam library sidebar
  2. Select ‘Properties’
  3. Select the ‘Local Files’ tab
  4. Select the ‘Verify Integrity of Game Files’ button
  5. When complete, close and reopen Steam
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Could you share the URL to your Steam profile with me please?

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I have responded to your query via the Support Portal. :slight_smile:

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I believe this is tied to the Intel GPU driver. Our Engine Developers are in discussion with Intel about this.

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It looks like the Aquilas were eventually added, so I suspect there was a bit of a delay!

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Could you share the URL to your Steam profile?