FatsharkJulia

I’ve discussed this with our Engine Developers and I’ve been informed this is a particularly complicated issue.

Some players have been able to work around this by editing a registry key, but this isn’t something I’d recommend for the sake of making Darktide work.

With that in mind, would you like me to help you with a refund?

Sorry about this - I’ve raised your issue with our Engine Developers.

We are working on Error Code: 2014. Could you tell me which ISP you’re with please?

To anybody still experiencing Error Code: 2001, could you try disabling Portrait Rendering?

You can do this via ‘Settings’ → ‘Interface’:

We are aware of and looking in to this issue, apologies for the inconvenience.

Due to a hiccup in our backend I’ve had to refund the entire set - including the head piece - for 2300 Aquilas. I hope this is okay.

Do you have the same Curio equipped in separate slots?

This is a known crash and will be resolved in our upcoming patch, however, you should be able to work around this by deleting your AppData:

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark
4. Delete the ‘Darktide’ directory

You may then need to use the ‘Verify Integrity of Game Files’ option via Steam:

1. Right-click Darktide in your Steam library sidebar
2. Select ‘Properties’
3. Select the ‘Local Files’ tab
4. Select the ‘Verify Integrity of Game Files’ button
5. When complete, close and reopen Steam

Sorry about this. I’m not sure what could be causing this, but I’ve raised it to our database for our developers to investigate.

Could you try the solutions in the article linked below, please?

If you navigate to ‘Settings’ → ‘Storage’ and select the appropriate drive from the drop-down, how much space does Steam recognise as available there?

Sorry about this. This is a rare - but annoying - issue. Could you share the URL to your Steam profile with me please, and I’ll refund the items.

This is a GPU-related crash. Are there any other solutions you can try here?:

Do you happen to have any overlays running?

Sorry to hear this. Are you able to try reinstalling?

Hello! It looks like the cosmetics are in your inventory as expected. The article linked below might help in locating them:

I’ve shared this with our Engine Developers. Thank you for your report.

Restored.

This is a GPU-related error. Please try running through the solutions below:

Thank you for the update! It looks like a .NET Framework issue based on the error below.

05:34:09.791 [Launcher] [Main Window] Framework Version: .NET Framework 4.8.9181.0 05:34:09.915 [Launcher] [Main Window] Error when checking parent process: System.ArgumentException: Process with an Id of 21376 is not running. at System.Diagnostics.Process.GetProcessById(Int32 processId, String machineName) at Launcher.UI.GetParentProcess()