FatsharkJulia

FatsharkJulia



10 Aug

Comment

I believe I’ve been able to restore the weapon for you. Please relog and have a look when you can.

Comment

Could you tell me which Anti-Virus/Firewall you’re using, please?

Sorry, I see now you’re using Proton. We don’t support any OS outside of Windows, so the support we can provide is limited.

Comment

Nothing yet unfortunately! But I understand it’s close.


08 Aug

Comment

The patch is now live, and this should be resolved. Let us know if you have any problems.

Comment

This should now be resolved in the patch that recently went live, keep us posted.

Post

We are aware of an issue where when selecting a Stamina Perk, 4 different tiers are presented. Each of these tiers offers +1 Stamina, however the higher the tier costs more despite offering the same value of Stamina. At this time, we do not recommend choosing the higher tiers.

Existing reports may be merged here, to help us keep track of the issues being reported.

Post

We are working to hotfix an issue in which when the mission board refreshes, the new missions do not appear immediately and can take up to one minute to appear.

Existing reports may be merged here, to help us keep track of the issues being reported.


07 Aug

Comment

We are looking in to this, I apologise I don’t have any immediate solutions for you. I would be interested to know which ISP you’re with, and which state you’re playing from?

I’m also happy to help with a refund as it sounds like you’re unable to play whatsoever.

Comment

Thank you for letting us know - I will share this with our Backend Engineers.

Comment

Thank you for letting us know, we’ll look in to what happened here!


04 Aug


03 Aug

Comment

It appears you’re running Linux. We don’t support any OS other than Windows unfortunately.

Post

Thank you for the logs, I have shared them with our Backend Engineer. I hope to have an update for you soon.


02 Aug

Comment

This is isolated to those with Intel Arc GPUs unfortunately, but it will be resolved in our next patch. Sorry for the inconvenience.


01 Aug

Comment

Sorry about this. I’ve had to query this with our developers, and will keep you posted!

Post

It would be appreciated if you could upload your most recent console logs here, for me to share with our Backend Engineers. Thank you!


31 Jul

Comment

This is a mod-related crash, I believe due to the ‘Crosshair Remap’ mod. :slight_smile:

Comment

Sorry for the delay in seeing to this. I’ve moved your post the ‘Technical Support’ category.

Please use the ‘Verify Integrity of Game Files’ option, which is accessible via the Steam client using the instructions below:

  1. Right-click Darktide in your Steam library sidebar
  2. Select ‘Properties’
  3. Select the ‘Local Files’ tab
  4. Select the ‘Verify Integrity of Game Files’ button
  5. When complete, close and reopen Steam

28 Jul

Comment

We’ll have to look in to this. I would be interested to hear from any others that experience crashes in this particular mission, so we can look for consistencies in the crash data.

I apologise I don’t have any immediate solutions for you, but I’ll let you know if I make any discoveries.


27 Jul

Comment

We wonder if it might be something to do with the - in your username, as bizarre as it sounds, an oversight of ours perhaps. I’ve asked our QA department if they can replicate the issue.