FatsharkLev

I believe this error code is usually temporary, and commonly encountered due to local connectivity issues. That said, we are looking into occurrences of this and investigating. Apologies for the inconvenience all.

Hi @Kibby,

Can you please provide a crash report of the full console log so we can take a look?

I’ve added these crashes to our database, thank you for the report!

Apologies for the inconvenience.

I’ve added this to our database for investigation - thank you!

Glad to hear you resolved this!

Hi @Exmatrix,

Is this issue still occurring for you?

If so, could you please provide a console log from a session that it happens so we can take look.

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
5. Upload the appropriate console log to us

Thank you!

I’ve added these to our database - we’re on it! Thank you for the report.

Hi @Thamot,

Is this error still happening?

Usually, this one tends to be temporary and flag up with local network issues.

This crash is on our radar - we’re looking into it!

Apologies for the inconvenience.

Hi @error.cod.2006,

Apologies for the inconvenience - we’re looking into this.

Hi @Thamot,

Can you please provide us with a crash report or console log so we can take a look? Thank you!

Hi @CasualKrieger,

Can you please provide us with a crash report or console log so we can take a look? Thank you!

Hi @Tricksterm,

Please can you post the full console log so we can take a look? Thank you!

Hi @GrubbyMcGee,

Sorry to hear that.

I’ve credited the Aquilas back to your balance for you

Hi @Bornnemissis,

Sorry to hear this. Could you please provide your console log from a session this issue occurs?

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
5. Upload the appropriate console log to us

Thank you!

Thank you for the report - we’re looking into this!

Apologies for the inconvenience.

Hi @GreenLegRyu,

One crash appears to be a code-related Access Violation crash, which I’ve added to our database for investigation.

The other two appear to be GPU hangs. Please see -

Hi @ConorOepkes,

Are you still encountering Error Code: 9999?

I believe this error is usually caused by a temporary local network issue and resolves itself. Let me know if this isn’t the case!

Hi @ADHDoug,

Sorry to hear that.

It is possible to purchase individual cosmetic items from a bundle. Though, I appreciate the purchase journey isn’t the clearest.

To do so, you need to press V to inspect the individual cosmetic piece, and from the Inspect screen it is then possible to purchase the item alone. Please be assured that we’re collecting feedback and aim to improve the shop UI/UX over time.

I’ve also credited the Aquilas spent in error back to your balance for you

Hi @Aedoky,

Sorry to hear this. Are you still missing the weapon skins?

If so, please can you drop a Support ticket to us, here:
https://support.fatshark.se/hc/en-us

If you can include your Steam profile URL / Gamertag and details of the weapon skin names then we can take a look at this for you.

Thanks!