FatsharkLev

FatsharkLev



05 Dec

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Hi @Zoli,

It appears that your installation is either incomplete, or has become corrupted. With that bundle file likely being the culprit!

In cases where the errors continue after using the Verify Integrity of Game Files option, we consider it to be persistent data corruption - which can, unfortunately, occur for a number of reasons.

We have a list of potential solutions in the article linked below, which we’ve created based on what’s worked for players in the past:

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Hi @HanziRaven,

Please try our connectivity solutions here:

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Hi @Vichi,

Darktide has an entirely seperate backend and network infastructure. Neither game should affect the other.

As your friends are able to play, and this tends to be occurring at a consistent time of day (peak hours), this indicates a localised network issue to me.

When you next run into this error, if you can temporarily hook your PC up to a mobile data connection this can help in isolating the issue. If the error no longer persists, then this would suggest an issue with your network.

If this is the case, I would recommend contacting your ISP and explaining the situation as they will be better suited to assist. You can quote our Backend Endpoint URL (for Vermintide 2): ...

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02 Dec

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We’ll look into this - thank you for the report!

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Hi @MeowKing,

It seems you ran into an Access Violation crash, though one that has only two total occurrences - so a very uncommon one.

I’ve added this to our database as well, and we’ll look into it.

It’s a shot in the dark, but it may be worth Verifying Integrity of Game Files

  1. Right-click Darktide in your Steam library sidebar
  2. Select ‘Properties’
  3. Select the ‘Local Files’ tab
  4. Select the ‘Verify the Integrity of Game Files’ button
  5. When complete, close and reopen Steam
Comment

Thanks @kensei1318, you’re running into GPU hangs each time.

We’re working with our hardware partners to resolve these as a top priority at the moment.

I’ll merge this post with our pinned GPU crash topic so the information is in the best place.

Apologies for the inconvenience whilst we iron these crashes out.

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Hi @kensei1318,

Please can you provide a crash report or console log so we can take a look? Thank you!

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Uh-oh. We’re looking into it again.

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Uh-oh. We’re looking into it again.

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We’re looking into this one, thank you for the report!

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Please try adding exceptions for -

  • Darktide.exe’ in SteamLibrary\steamapps\common\Warhammer 40,000 DARKTIDE\binaries

  • EasyAntiCheat_EOS.exe’ in Program Files (x86)\EasyAntiCheat_EOS

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Usually this error occurs due to Anti-Virus or Firewall conflictions.

Please check out this article:

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As you’re temporarily losing responsiveness, perhaps some solutions here may help:

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Sorry about that. I’ve added this crash to our database - we’ll investigate!

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Hi @BoBo,

I’m glad to hear you found a solution that helped resolve the initial crash.

If you are experiencing a different crash when purchasing cosmetics, can you please provide a new crash report or console log from a session this happens so we can take a look? Thank you!

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I’m admittedly at a bit of a loss with this :frowning: it’s incredibly strange. I can only recommend contacting your ISP to see if they are able to dig deeper into the connection between you and your friend. Sorry that I’m unable to be of more help!

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Hi @MountyChris,

Please try enabling the Steam Overlay, see:

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Hi @GRAAK85,

Two of these crashes were GPU-related. We’re working with our hardware partners to resolve these, though our solutions here may help:

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Hi @Psycho70, if the issue is still occurring after verifying files, we consider this persistent data corruption. I recommend running through our potential solutions here:

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