FatsharkLev

Hi @vladislav, I believe I’ve responded to your support ticket also - but the amulet should now be unlocked for you

@dionisio22, this should now be fixed for you both

Hi @xiaored, the amulet should now be unlocked for you. You should see it when you next restart the game

Hi @CitizenKhaine,

The logs show your friend is encountering a non-descript Access Violation crash. Though unfortunately there aren’t any clear indicators as to why.

They can occur for a number of reasons and identifying the cause usually requires a process of elimination.

I recommend for your friend to try running through our general crash solutions here:

Hi @MeatBag,

Your log shows you ran into the error COULDNT_RESOLVE_HOST

I recommend running through possible solutions in this article:

Hi @Wonessa

The weapon blueprints and illusions are added to your inventory upon purchase. The weapons must be crafted though

Hi @Shakahara,

To echo above, the statue of Sigmar in the Keep is included upon purchase of the Collector’s Edition upgrade.

@doctor0zlo, huzzah! very glad to hear that thank you for the update.

That’s good news!

Oo I see, I’ll pass this on internally and we’ll look out for this. Thank you!

This should now be fixed for you @NobunagaOda

Hi @AlgernonWasp,

We’re aiming to release a new console patch today. Can you please check if your stability improves after you’ve downloaded the new patch.

As for the longer logging in step, how long roughly would you say this is taking?

Hi @yourlocaldm,

Sorry about that! This should now be resolved for you

Привет @doctor0zlo

Это текущая известная проблема, затрагивающая некоторых наших консольных игроков в определенных регионах.

Мы надеемся, что это будет решено в нашем грядущем патче, который, как мне кажется, мы планируем выпустить на этой неделе. Сообщите нам, если проблема сохранится после следующего патча.

Приносим извинения за доставленные неудобства и благодарим за терпение!

This is a current known issue effecting some of our console players in certain regions.

We’re hoping this will be resolved in our upcoming patch - which I believe we’re aiming to release this week. Please let us know if the issue persists after the next patch.

Apologies for the inconvenience caused, and thank you for your patience!

Hi @NobunagaOda,

Can you please provide your Steam profile URL (or Gamertag/PSN ID) and I’ll take a look at this for you.

Thanks!

These are on our radar - we’re on the case!

Thank you for the reports and apologies for the inconvenience while we iron these out.

Hi @Linto1234,

Can you recall when this first started for you?

We’re looking into this - apologies for the inconvenience in the meantime!

Sorry about that! This specific crash is on our radar and we’re investigating thanks for the report!

Hi @Skeletoman,

Sorry about that!

I’ve manually fixed this for you - you should have the amulet when you next restart the game

@Fzoul6 , @Volharden - fixed for both!