Hackaloken

Hackaloken



13 Apr

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Hi there,

This is certainly the right place to post :slight_smile:

Your computer is below our system requirements, specifically your graphics card. We recommend a Radeon R9 270 or GTX 660 and above. Unfortunately, most Macs are below our system requirements. The game may run, but we can’t commit to it being a smooth experience.

Sorry about that!

Comment

Hi there,

We included a fix for this in a hotfix, but I see that hasn’t helps in your cases. Could you please either level up or complete an Arena wave on a character that’s having this issue, and then post your log file? Thanks!


11 Apr

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Hmm, I haven’t had this happen before. Whenever I make a portal manually (even after opening one with the button) it’s a green portal. Please do upload your log file if it happens again, or if you still have the previous one you can add it to a .zip and it will become much smaller. Thanks!

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Could you post a screenshot of the rocks to a site like imgur.com and link it here? Normally this is easy to fix but it helps to have a picture. Thanks!

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Sorry about this! Could you please make it happen again and then upload your log file before restarting?

Have you created a character before, or was that your first character?

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Thanks for the report, we’re looking into this. In my testing, it seems what is happening is that if you crit with a spell other than teleport, and then cast teleport, Fire Aura is cast. When I cast nothing but Teleport, I never got a Fire Aura.

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I believe this has the same root cause as the problem some users are having with Wandering Spirits, and both are worse if you have more minions. Thanks for the detailed report!


10 Apr

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We’re looking into this issue. In the meantime, restarting the game fixes the problem for most people. Thanks!

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I’ve double checked the code, and everything is setup correctly. There is a “casting time” before the effect of Smelter’s Wrath actually starts (like all abilities) so I think that’s what is causing it to seem like it takes longer. Blacksmith’s Breadth worked as expected for me too.

Thanks!

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Thanks, both Fire Shield and Flame Ward are instant cast skills, so I expect that’s what’s causing the issue. We’ll look into it.

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Thanks, I’ve made a note of this internally.

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Thanks for the report! I’ve made a note of this internally.

A full screenshot (contains the zone name and minimap) is enough-- you don’t need to take a picture of the world map (M).

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Thanks, I’ve made a note of this internally.

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Thanks for the reports everyone. We’re looking into this problem, but unfortunately it has been difficult. For the issues related to water we have some leads, but it will take more work. We haven’t seen the artifacts that are just caused by using skills internally yet.

For any new posters, make sure to upload your log file, and a screenshot of what zone you’re in and your build helps too.

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This is a tricky balance to get right, so it may be a while before this is addressed. Thanks for the report!

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We’re aware of a particular cause of this bug-- did you complete a monolith (and take the portal) after dying? Obviously you shouldn’t be able to take a portal while dead, but that bug can additionally cause what you described sometimes.

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Thanks, both of these should be quick fixes.

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This is due to a quirk of their AI-- they’re attempting to use their dash attack but there isn’t enough room to do so, so their AI gets stuck.

This should not be an issue in actual combat, or at the Training Dummy in Council Chambers, since there’s more room. I’ll see if we can move the End of Time training dummy. Thanks!

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I appreciate the dedication and thorough report. Thanks!

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Is 1920x1080 your monitor’s native resolution? I regularly play on Maximized Windowed (borderless) and don’t have this problem.

A screenshot of your game (F12 if you’re on Steam) as well as your whole monitor would be helpful. You can do that by pressing the Windows key and Printscreen, and the screenshot is saved to Pictures\Screenshots.

Thanks!